Derogatory Credit Report Entry

When negotiating a debt settlement with a credit card company, what entry on our account should we ask it to use on our credit report?

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Bill's Answer: Bills.com Resident Expert

Thank you for your question about paying off some old debt and how your credit report is affected by how the debt is reported.

Pay for Delete

The first, best option for you is to strive for a "pay for delete" in your negotiations with creditors. Savvy consumers pay delinquent debt with a condition -- deleting the derogatory entry from their credit report. A "pay for delete" letter, which is also known as a PFD, is an agreement to pay a debt that is listed on a credit report in exchange for the creditor promising to delete the entry from the consumer's credit reports.

Some collections agents will honor these agreements -- others consider them a breach of contract they have with the credit reporting agencies and will not consider them. Some use "PFDs violate federal law" as an excuse for not accepting them, which is either a misunderstanding of either the Federal Debt Collections Practices Act or Fair Credit Reporting Act, or is a misstatement of these laws. PFDs do not violate any federal law.

If you are about to to settle a debt you have nothing to lose in asking for a PFD. Do not be surprised if the creditor refuses to consider a PFD offer -- they are under no obligation to accept them. However, it does not hurt to ask. If the creditor agrees to a PFD, get this promise in writing.

Be Aware of Tax Obligations from Debt Forgiveness

Serious tax obligation can arise from forgiven debt. When you have debt forgiven, such as in a settlement with one of your creditors, you are likely to receive a 1099 for the amount of debt forgiven. You are required to declare the amount listed on the 1099 as income, which creates a tax obligation. It is possible that you may not have to declare the forgiven debt as income, if you meet the rules set out in IRS Form 982. Check with an accountant or qualified tax preparer to see if the Form 982 applies to you. The Form 982 is only eligible to be filed until October 15th of the year that the return was due, so make sure to discuss any forgiveness of debt you received with your tax professional, even if you do not receive a 1099. I have seen many cases of someone receiving the 1099 for forgiveness of debt after he or she is eligible to discharge the need to declare it as income with the Form 982. Sadly, the taxpayer is stuck with the tax debt if that happens.

Perhaps this does not need to be said, but the advantage of a PFD is that the derogatory account is erased from the consumer's credit file. If you have several strong accounts and one or two delinquent accounts that are removed with PFDs, you will see a boost to your credit score within 60-90 days.

Alternatives to PFD

You mentioned "paid as agreed" as an entry. There are alternative phrases as well. Unfortunately, all are euphemisms other creditors will read as "Didn't pay the full amount." All "paid as agreed"-like statements are red flags that the debtor did not fulfill their obligation to repay the entire balance due. However, these phrases are better than a delinquent or unpaid account entry.

I hope this information helps you Find. Learn & Save.

Best,

Bill

Bills.com

Comments (10)


Terry P.
Seattle, WA  |  May 15, 2012
I just disputed an account on Experian for a charge-off that is now paid in full. Do I need to make the same dispute with all 3 credit bureaus?
Bills.com
May 15, 2012
File a dispute with each credit reporting agency that publishes the erroneous information. You mentioned Experian. If the derogatory also appears in your reports at Equifax and TransUnion, you need to file separate disputes with those two, too.
Chantelle W.
Queens, NY  |  February 22, 2012
Hello, I have a Delinquent/ Negative report on my credit report for a Cable Bill that was paid in full, in 2007, Is is possible to contact that colletion agency to see if they will remove it? what will that do in increasing my FICO score?
Bills.com
February 22, 2012
If the debt is paid in full, you have no leverage to negotiate a pay for delete. You have three options:

See the Bills.com resource Short Sale, Foreclosure & Your Credit Score to learn how different derogatories harm a credit score.

Chris P.
Danvers, MA  |  November 04, 2011
Bill - I have a collections company pursuing me for an error in payment made by my college to me. The check was processed in 3/2005 and just now in 10/2011 they have hired a company to recover the funds. The payment was made in error and I made due diligence initially when receiving the funds to make sure it was not an error back in 2005 which they confirmed it wasn't. Now 6+ years later the statute is p in my state. The agency is aware of this but indicates they will report this on my credit. Won't this only affect my credit until next year? and will this stay on my credit past the 7.5 yr grace period?
Bills.com
November 06, 2011
I am not sure what you mean by "the statute is p in my state." If you mean that the SOL has passed, then you may not have to pay the debt. SOL questions are tricky, as a debt could be tolled or perhaps the SOL from another state applies. I recommend that you speak with a lawyer to make sure that the SOL has passed.

You are correct that the debt should fall off your credit report 7½ years after the first delinquency.
April W.
Anchorage, AK  |  June 25, 2011
I had a samll collection bill hit my credit. The collection bill was hittng my report as Derogatory. It hit my credit hard and lowere it by 50 pts. Will my credit be lowere like this for the next 7 years??
Ray P.
Saginaw, TX  |  May 23, 2011
I am trying to get rid of an old cell phone bill that is on my credit report. The original amount is $717 and they are offering to settle for $353. Should I pay the full amount to get it marked paid in full or pay the $353 and accept the mark of settled? I have been trying for the PFD and so far no luck.
Bills.com
May 23, 2011
There is no credit score benefit to paying the full amount. The damage was done at the moment of delinquency, and your paying the full amount will not undue the damage. The benefit to settling is in getting the debt off of your bank and lowering your debt-to-income ratio.
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Melissa H.
Valparaiso, IN  |  September 29, 2011
If you have a paid collection on your report (even one that's been settled for less than the amount owed), I've found that disputing the item almost always removed it from the report - once the collection agency has already been paid. I've found that they rarely take the time to verify the debt. If it doesn't work the first time, it most likely will if you try again.
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