Advice on Recourses if You Are Getting Harassed by Bill Collect

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  • BA
    Oct, 2009
    Bill
    As you mention Equated Monthly Installments (EMIs) and also judging by your email address, I infer your question relates to a loan in India. My expertise is limited to personal finance products provided in the United States, but know enough about the issues here to offer a reasonable response.

    It appears a gap in communication developed between you and the collection company. You should have followed up on your letter and made sure that they would not present your last check again. Under India law, it is your prerogative and responsibility to make the payments on time, so instead of telling the collection company to collect payments from your residence, you should have visited the nearest office and corrected the matter yourself. I suggest you go to the payments office of your loan provider and give them the correct payment information so that you do not incur additional penalties and fees.

    Under the circumstances you shared here, I doubt that the consumer forum, which is somewhat analogous to small-claims court in the US, will be sympathetic to your argument for relief.
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  • 35x35
    Oct, 2009
    Yasmin
    I m being harrassed by loan collector. I had paid all my EMIs in proper time. But had hold the last EMI. This was because, I had instructed them in writing not to deposit the cheques in the bank as it was a salary account and my company had shut down. I had also instructed them to come and collect the cash from my residence. In spite of doing so every month I use to get the call from them saying my cheque was bounce and every month I use to tell them not to deposit the cheque. I had told them that I would pay my last EMI deducting the cheque bounce charges which was deducted from my bank. Now after several months again they started calling and harrassing me that my last installment is pending alongwith penalty charges, which has been increased. What should i do. Can I seek the help of consumer forum?? Because I m just not going to pay the additional amount.
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  • BA
    Jul, 2009
    Bill
    You should contact a local attorney and see if they can help you out.
    0 Votes

  • 35x35
    Jul, 2009
    myra
    thanks for your response. just wanted to let you know that they do come to my house. i have a loan company that comes to my house twice a week to see if i have a payment for them yet. i have asked them not to bother me at home but they continue to do so.
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  • MC
    Jul, 2009
    Mark
    Going door-to-door is not prohibited under the Fair Debt Collection Practices Act, as I read the law. (If readers can point out where I overlooked such a provision in the act please reply here.) However, I can't imagine a more expensive and antediluvian means of collecting a debt than sending someone to your home in hopes you happen to answer the door. Regardless, if the creditor sends a goon to collect, the FDCPA prohibits threats of violence when collecting a debt, and gives consumers the power to refuse to speak to creditors once the consumer tells the creditor to cease contact. Unless the collection agent happens to work in your neighborhood, I think the chances of seeing a collector at your door are about the same as winning the lottery.
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