Payday Loan Company Harassment

I have been receiving threatening calls and emails saying I am digging my own hole, I am not a man... Please help!

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Bill's Answer: Bills.com Resident Expert

This payday lender may be violating federal and state law by calling and e-mailing you and threatening you in the manner that you describe. These statements sound like empty threats more than anything given the fact that you have been prompt with your payments as well.

You may actually have cause for a lawsuit against this creditor for damages due to its actions. I encourage you to consult with a qualified consumer rights attorney to discuss your rights relating to this creditor's actions in trying to collect this debt. For more information about your rights under federal law, read the Bills.com Fair Debt Collections Practices Act page. See "Advice If You’re Being Harassed by a Collection Agent" to learn what actions you can take if you believe a collection agent is violating the FDCPA.

You can get out of the payday loan trap if you are a resident of one of the 12 states where this type of loan is illegal once the effective rate passes the usury cap in that state. Usury laws dictate the maximum interest that many lenders may legally charge. If the payday lenders follow their normal business model the loan will most assuredly pass the limit very early. New York State even has a criminal statute that sanctions the lender if the rate exceeds 25%. If you are in one of those states, the loan may be void, and you may be only liable for the principal amount borrowed.

Editor’s note: Comments on this page are closed. See Payday Loans to learn how to handle payday loan collections. See the Bills.com payday loan resources for California, Florida, Illinois, Massachusetts, Missouri, New York, Texas, and Virginia to learn more about payday loan laws in those states.

Eight states require lenders to set up an installment repayment plan if an account reaches the maximum number of rollovers allowed by law and the debtor declares that he/she is unable to pay the balance due. Such a repayment plan may help you in paying off these loans. You can find a summary of your state's pay day loan statutes at PaydayLoanInfo.org, a Web site developed by the Consumer Federation of America. If you go to the same site and click on consumer help, you will find a comprehensive discussion of the best strategies of how to cope with and get out of the payday loan trap.

If you do not live in one of the states whose payday loan regulations favor consumers, the best solution would be for you to borrow the funds needed to repay these loans from a conventional lender or a family member or friend. Converting your payday loans to a conventional loan should allow you to repay the loans within a reasonable time frame and at a reasonable interest rate. If you cannot borrow the funds to repay the payday loans, you may want to make a payment each month to pay down the balances.

In some states, the interest on the loans will prevent you from effectively repaying the debts in monthly installments; if you find that to be the case, you should contact the payday lender to try to work out repayment terms that will work with your budget. Whether or not the lender will negotiate a repayment plan depends on the lender and your state's law regarding payday loans. I encourage you to contact the lender to explain your situation and request assistance in repaying these debts.

Bills.com also offers more information on the Payday Loan Information page, and has answered reader questions about payday loans in California, Florida, Illinois, Massachusetts, Missouri, New York, Texas, and Virginia.

If you do not repay a payday loan, the payday loan company has several legal remedies, including wage garnishment, levy, and lien. See the Bills.com resource Collections Advice to learn more about the rights of creditors and debtors.

I wish you the best of luck in repaying these payday loans. I hope this information helps you Find. Learn. Save.

Best,

Bill

Bills.com

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Comments (12)


Syn H.
Beverly Hills, CA  |  January 24, 2011
I DO NOT have a Payday Loan account and NEVER had money offered and/or given to me by this company. BUT, I am getting calls in the early morning asking me to 'pay up'. I spoke to one representative a month ago explaining that I don't have money owed but they keep persisting. Has anyone else had this issue? I do believe someone used my number for their contact information, its my cell phone, and I NEVER give it out to strangers.
Bills.com
January 24, 2011
When a debt collector calls you about a debt that you know you don’t owe, it can be very difficult to successfully explain your situation. Maybe you’re receiving calls for a debt you don’t owe, due to a case of mistaken identity. Could you have the same name or have been assigned an old phone number of the person who actually owes the debt? It could be the case that you are being called about a fraudulent debt. It could also be the case that you are an identity theft victim; someone may have opened an account in your name. Maybe the person calling is trying to confuse you and get you to divulge private information that could be used to steal your identity.

Here are a few quick suggestions:
  • Validate the debt. The collection agent is legally required to furnish you with a validation notice. You should send a written request to the debt collector, requesting verification of the debt.
  • Look online to see if the name of the collection agency shows up connected with suspicious or illegal activity. If they do, report what you are experiencing to the Office of the Attorney General in your state as well as making a complaint to the BBB.
  • Know your rights. Debt collectors are required to follow the provisions of the Fair Debt Collections Practices Act (FDCPA). To learn more about the FDCPA and your rights as a consumer, visit the FTC's Fair Debt Collection Practices Act Web page. Request that the debt collector cease and desist from contacting you.
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Lauren T.
Oil City, PA  |  February 15, 2011
actually i too am recieving the threatening "payday collector calls" they are a scam, if it is the same people the have a heavy middle eastern accent, they unfortunately have your info your ssn, dob, number, addy, employer, banking info, and so on, you must report all this! the call non stop from different numbers, in fact if you call them out on their scam they will cuss you out! they work for frank and evellyn jackson formaly of florida who had a 1.3million + lawsuit on them for being a scam loan company... just do not let them get any more info from you
Bills.com
February 15, 2011
Lauren, thank you for sharing your information about the harassment from payday loan collectors. Your comments raise two issues for me:
  1. If I felt that someone who was trying to scam me had my Social Security Number, I would be concerned that I could be a victim of identity theft.
  2. If I were receiving harassing phone calls, I would want to know my rights under the Fair Debt Collections Practices Act. If a debt collector is behaving illegally by violating the FDCPA, a person could sue the debt collector. To learn more about the FDCPA and your rights as a consumer, visit the Bills.com Fair Debt Collection Practices Act page.
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Bills.com
December 15, 2009
First, you need to learn more about Pennsylvania payday loan laws. See the Pennsylvania Dept. of Banking pamphlets and brochures page for the pamphlet The Truth About Payday Loans. Second, you need to understand that being in debt is not a criminal matter unless there is fraud involved, and no one has gone to prison for debt since the Civil War. Third, do not believe legal information from collection agents. Most legal advice from collection agents is incomplete or wrong, and is always self-serving.
Dina .
December 14, 2009
I live in PA and have payday loans but r trying to pay them back by using yourpaydayloan.com. i just had a phone call from a payday loan guy threatening to arrest me and i won't be able to spend xmas with my family. R payday loans illegal in PA. Can he have me arrested?
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Patty M.
Strawberry Lodge, CA  |  September 25, 2011
I am in Calif and have been getting threatening phone calls from a payday loan collection place. They ask if I was still employed at such and such place I got nervous and said no, I do not, but my husband does. He said well, we will be at his place of business to arrest him on your behalf. I told him over and over I do not have a loan but he aid fine, they will be there Monday to arrest him. Is this true can they do that ??? I am worried, and how they got my cell number I do not know. Can they really do this ???
Bills.com
September 25, 2011
The payday lender has no authority to have your spouse arrested. It sounds like this collector is simply trying to scare you into paying for a loan you don't owe. Contact the California State Attorney General's Office, to file a complaint. You can also file a complaint with the FTC (and the link to the FTC is on the CA Attorney General's page linked above).

Don't answer calls from this predator and don't pay a penny.
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Patty M.
Strawberry Lodge, CA  |  September 26, 2011
Thank you for the information; they had me so freaked out. Yes, I will file a complaint, and also thank you for the link to do so
Tucsocom .
October 17, 2009
I have had this same problem and after researching, checking with the county attorney, legal aid etc, I have found a way out of this legally, and in fact, I am now suing them for $1,000.00 for harrassment and threatening.
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Bills.com
January 08, 2009
If you did not apply for that loan, then you should report the calls to the FTC. If you applied for the loan on the internet, then it does not matter if you live in PA, as the company that disbursed the loan is probably doing business elsewhere and PA law does not apply.
Rena .
January 08, 2009
i live in pennsylvania and it says payday loans prohibited,i have been getting threatening emails and calls from cash-advance.us.
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