Reviews: One Reverse Mortgage

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One Reverse Mortgage Reviews

3.0 of 5 | 2 Reviews
Overall Rating
3.0
Rates & Fees
3.0
Customer Service
3.0
Knowledge & Expertise
  • About
  • More Info

  • One Reverse Mortgage is part of Quicken Loans, the #1 online mortgage lender with more than 33 years of mortgage experience. Based in San Diego, CA, One Reverse Mortgage offers both private and government insured reverse mortgages. They are a FHA and HUD approved lender and are members of the NRMLA. One Reverse Mortgage is dedicated to customer service, helping seniors to get educated and evaluate their options with each step of the reverse mortgage loan process. One Reverse Mortgage is a top 10 HECM lender in the US and offers a variety of tools and estimates on their site so seniors can better understand the product.

    Related Provider Reviews: Quicken Loans Mortgage

    Headquarters: San Diego, CA
    Website: www.onereversemortgage.com

  • Additional Information

    One Reverse Mortgage Top States National
    FHA/HUD Approved Yes
    NRMLA Member Yes

Bills.com Rating

4.5

Reverse mortgages are becoming a great alternative to traditional mortgage for senior homeowners, and One Reverse Mortgage makes the process easy, understandable, and painless for their borrowers.

Pros: Friendly, Knowledgeable Loan Officers. Understandable Loan Terms And Forms.
Cons: Not A Lot Of Flexibility On Products.

Reviews & Ratings

One Reverse

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Dorothy L.
Westport, CT  |  March 07, 2011
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5.0

5.0
Rates & Fees
5.0
Customer Service
5.0
Knowledge & Expertise

My daughter recommended this service to my husband and I and it was excellent. They did exactly what they said they would do and they were very friendly and timely. I would recommend them to all of my friends.

NOT AT ALL WHAT THEY CLAIMED TO BE!

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Clara F.
Milwaukee, WI  |  November 09, 2011
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1.0

1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise

This was the most dishonest experience we've ever had. From the beginning the information was misleading. One Reverse claimed to provide services to assist with estimates on home repairs when needed. The estimates were either never giver or were extremely inflated. We were able to find our own repairs immediately at much lower rates. They charged many out-of-pocket fees and refused to provide copies of reports for these services. Elderly should have assistance with this process.

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Jen C.
Charlotte, NC  |  February 02, 2012
 
Rates & Fees
 
Customer Service
 
Knowledge & Expertise

One Reverse Mortgage has nothing to do with repair estimates. Your house was probably in a sorry state of disrepair. The problem is YOU not your lender.

Thanks for your feedback!

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