R9 Charge Off & Credit Rating

When shopping for a car I was told that I have an R9 from old credit card. Can I clean my credit report?

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Bill's Answer: Answered by Mark Cappel

If you pay the R9 account, the record of the delinquency will still remain on your credit report!

An “R9” status (frequently called a charge-off) is a credit report status that represents a trade-line that is severely delinquent (more than 6 months behind) and is a “ding” on your credit report. If it is inaccurate and you pay the account off, the trade-line will simply say closed or paid in full, but the history of delinquency will remain.

If the account is indeed inaccurate, you should contest the accuracy of the report directly with the three largest credit bureaus and petition to have it removed.

According to the Fair Credit Reporting Act, all trade lines can be reported on each of the credit bureaus. However, the reporting agencies must update and keep accurate data in their credit files. If there is erroneous information (like a collection account, that you believe is inaccurate), you must notify them (typically through a certified letter) and then wait one reporting cycle (90 days) for the errors to be removed.

Three major credit bureaus offer credit reports. Contact them directly if there is something that you want added or removed:

Equifax Experian TransUnion
800-685-1111 888-397-3742 800-916-8800
Equifax.com Experian.com TransUnion.com
File a credit dispute online at Equifax File a credit dispute online at Experian File a credit dispute online at TransUnion

Since you are asking about credit updates, you might also be interested in how your credit score is calculated. Your credit rating is calculated based on several variables, including: your payment history (do you have any late payments, charge-offs, etc.), the amount and type of debt that you owe, if you have maxed out any of your trade lines, and then several other secondary factors like the length of your credit history and how many recent inquiries have been made to look at your credit history. Paying off delinquent or maxed out trade-lines will almost always help your credit score.

There are five key factors that go into calculating your credit score, with certain items carrying more weight than others. These factors are as follows:

  1. Payment history, which counts for approximately 35% of your score, is the most heavily weighted factor used in calculating your credit score. Consistently paying your bills on time has a positive influence on your score, while late or missed payments will hurt you in this area. If you have delinquent payments, the older the delinquency the less the negative impact on your score will be. Collection accounts and bankruptcy filings are also taken into consideration when analyzing your payment history.
  2. Total debt and total available credit, which counts for about 30%. This section looks at how much debt you have compared to the total available credit on your accounts. If all of your accounts are maxed out, you will be considered a poor credit risk, because it appears that you are struggling to pay off the debt you have already incurred. If your account balances are relatively low compared to your available credit, this part of the risk analysis should help your overall credit score. The score calculation also looks at these two factors independently. Having too much available credit, whether you have used it or not, could hurt your credit score, as statistical studies have shown that people with excessive amounts of available credit are a higher credit risk. Unfortunately, the bureaus do not define exactly what they consider excessive, so best tip is to use credit conservatively and to keep your debt to credit limit ratio low.
  3. Length of positive credit history, which counts for about 15%. The longer you maintain accounts in good standing, the better your score will be. This shows that you are able to make a long-term commitment to a creditor and are consistently responsible about making your payments.
  4. Mix of types of credit, which counts for approximately 10%. Having several different types of credit, such a credit cards, consumer loans, and secured debt, will have a positive influence on your credit score. Having too much of one type of credit can have a negative impact.
  5. The number of new credit applications you have recently completed, which accounts for about 10% of your score. Applying for too much new credit in a short time period makes indicates that you could be credit risk, as you may be desperately trying to keep your head above water. The models make an exception for people who are shopping around for a loan, so if you are simply applying to see who can give you the best rate on a new loan, you need not worry too much about damaging your credit score.

While you cannot realistically calculate your own credit score, you can review your credit report for on the five factors I named above to get an idea of whether the accounts listed on your credit report are hurting or helping your credit score. You can then take action to improve any potential problems, such as paying down your balances or paying off collection items.

Also, factors such as age, sex, income, and length of employment, have no direct affect on your credit score, and are not considered when the bureaus calculate your score. Keep in mind that for most lenders, your credit score is only one aspect, albeit an important one, of your overall “credit worthiness,” meaning the creditor’s view of your ability to repay a loan. Your income, for example, is not considered in the calculation of your FICO score, but most lenders will ask you what you earn to analyze your ability to repay the loan. Even if you have an 800 FICO score, if your income is only $10,000/year, a lender will probably not loan you a large sum of money, because despite your past credit habits as measured by your FICO score, the lender can see that you probably cannot afford to repay the loan.

If you would like to learn more about credit reports, credit scoring, and what it means to you, I encourage you to explore the wealth of material offered by the Bills.com Credit Information page.

I hope this information helps you Find. Learn & Save.

Best,

Bill

Bills.com

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Comments (108)


Lee B.
Sandy Springs, GA  |  April 09, 2012
I had a capital one credit card account that was charged off four years ago and sent to a collections attorney who garnished my wages. The last remaining balance was garnished in November 2011. It is now April 2012 and the account is still being reported by capital one as charge-off with a past due balance. There is nothing on my report showing that the wages were garnished or even sent to the attorney. How can I go about disputing this or can it not be disputed?
Bills.com
April 10, 2012
If your original creditor sold the account to a collection agency, then their charge-off will remain for the 7 ½ years. You can try to dispute this item, although only inaccurate items need to be removed. If your wages were garnished, then there should be a public judgment against you reported on your credit report. If the account was not sold, then send a dispute letter in order to rectify the reporting of the account as settled, paid in full.
Lorena D.
Schertz, TX  |  October 15, 2011
I have a "settled/less than full balance" on my credit report. I "settled" the account in October 2009 but I noticed that monthly they update it, as recent as last week (October 10). Shouldn't they stop reporting that when the account was settled? Should I dispute this so that I can get credit for the year that it's been on the report?
Bills.com
October 17, 2011
Under the FCRA, the clock starts running at the date of first delinquency and expires 7½ years later. What is reported by the creditor in the meantime, or when, is of little consequence. If the 7½-year deadline has passed, then by all means dispute the debt.
D.J. D.
Mesa, AZ  |  October 12, 2011
I got a call from a company saying that I owed them just under $3,000 for a credit card I had with Citibank that was charged off in 2001. Obviously it has been over 10 years since I had that card and my current credit reports show no delinquency on any accounts and have my score being 766 (at last look on freecreditscore.com). So my question is obviously it appears as if this card is no longer on my score or it would be lower. If I decide to pay it off does that hurt me more in that it would "reopen" the account as it were? Can I just tell them to piss off to keep from opening up a new can of worms?
Bills.com
October 12, 2011
Most derogatory entries must be removed from a consumer's credit report 7 years after the date of first delinquency. (The reporting times for bankruptcies, federal student loans, and judgments are longer.) The rule I mentioned is called the Fair Credit Reporting Act, and is a federal law. Follow the link I just mentioned to learn more about the FCRA.

On to your questions:
  1. There is no evidence to suggest that paying an ancient debt that no longer appears on a consumer's credit report will improve the consumer's credit rating. There is no evidence to suggest the contrary, too.
  2. The collection agent may continue to ask a consumer to pay an old debt even though it does not appear on the consumer's credit report. The collection agent may continue to ask a consumer to pay an old debt even though the consumer's statute of limitations has passed (except in Wisconsin).

You can pay the debt, if you wish, or tell the collection agent to cease communications with you.

Jamal D.
Baltimore, MD  |  October 12, 2011
I had a capital one charge off back in 2008. I recently paid the account in full and then sent a goodwill deletion letter. They replied saying they cannot delete but updated the account to R9 charge off. Now my credit report shows my most recent late as two months ago but prior to sending the letter it was 2 years ago and my scores have dropped significantly. Is there anything I can do to get them to change the reporting?
Bills.com
October 12, 2011
When a creditor reports the account to the credit bureaus, it must report the information accurately. The report should show that the account went into R9 status in 2008. The main damage was done when your account went severely delinquent.
Derick E.
Saint Petersburg, FL  |  September 29, 2011
I have 3 credit cards from Chase that were charged off and sold to collectors. I settled those 3 accounts with the collectors and was able to pay for deletion of the collectors tradelines. My only problem now is the 3 tradelines from Chase that state "Closed" but with a payment status of "Charge-off". How can I get these removed? Is there anyway I can do a pay for deletion of those Chase tradelines? Any other options? Thanks!
Bills.com
September 29, 2011
One thought: Dispute the derogatories you mentioned. Dispute each, one at a time, so that your disputes are not considered frivolous.

Readers? I would appreciate your suggestions for resolving this.
Crystal B.
Sophia, NC  |  September 24, 2011
Hello, I have 2 accounts, one from Chase and BOA stating "Account paid in full; was a charge off/collection with zero balance" is there any way to get these removed from my credit report. Also I have another account from BOA that's simply saying "CHARGE OFF", but I never opened it, I only opened one account with them not two, yet they're listed on my credit report as two separate accounts, I've tried to clear this up but it won't budge. Thanks!
Bills.com
September 24, 2011
You can attempt to have the paid accounts removed, using the process that is used by credit repair services or by hiring one. Keep in mind that accurate information will remain on your report for another seven years, if the creditors choose to continue to report it.

Regarding the account that you never opened, it may be a duplicate entry of the other BofA account. I suggest sending in dispute notices to whichever credit bureau is listing this account.
Curtis H.
Greenville, KY  |  September 23, 2011
I recently tried to validate three entries on my credit put there by collection agencies. I received a letter stating that "in light of the information that you have provided to us, We have closed this account and have ceased all further collections efforts." Likewise, we have contacted each credit-reporting agency to which we previously furnished information regarding this account and requested that such information be deleted from their files. My question is should I send this information to the credit reporting agencies or should i just wait for the information to update on its own? Thank you
Bills.com
September 24, 2011
I see no harm in your following up with the credit bureaus and updating them. If you are seeking a loan or approval for credit in the immediate or near future, where your application could be held up due to the presence of the contested items, it makes even more sense for you to do so.

Keep the letter on hand, in case you need to show it to a loan underwriter, should one of the bureaus not remove it or should it somehow reappear.
Robbie P.
June 28, 2011
Hi, I have recently requested a credit report from transunion and noticed I have a R9 on my file from an old credit card. I have posted the details below: Past Due: $1069 Remarks: Bad Debt Write Off Account Closed/Rating Non Derogatory High Balance: $1069 Terms: Limit: Last Activity: 06/11/2011 Late Payments (last 6 years): 1 1 55 I have recently contacted the bank to try and get this account settled but they have told me they cannot find anything in their system. I have therefore disputed it with transunion and should receive a response in 30 days. My questions are as follows: The status of the acct is closed so does this mean that I cannot pay it even if I wanted to? Also when speaking to transunion they mentioned that the 6 years will end in Oct of 2012, so should I even bother attempting to pay it off and if I do will it then stay on my file for an additional 6 years? If I am able to pay it off will I be able to apply for credit (Credit card limit increase, Leasing a car, etc...) and how will it affect my application for credit? Im trying to figure out what is the best course of action to take. I am trying to move into a new apartment at the end of august and Im trying to guage how this will affect my application since they will do a credit check. I am also planning on leasing a car in December and am wondering if I can fix my under 500 credit score by then. Please help me.
Bills.com
June 29, 2011
Before I answer your questions directly, allow me to clear up some of your confusion about the "6-year rule" you mentioned. I assume you reside in the US.

Federal law (US Code Title 15, §1681c) controls the behavior of credit reporting agencies (CRAs). The specific law is called the Fair Credit Reporting Act (FCRA). Under FCRA §605 (a) and (b), an account in collection will appear on a consumer’s credit report for up to 7½ years. To determine when an account will be removed by the CRAs (TransUnion, Equifax, and Experian and others), add 7 years to the date of first delinquency. The date of first delinquency is shown in credit reports. Subsequent activity, such as resolving the debt or one debt collector selling the debt to another collector, is irrelevant to the 7-year rule.

Some debts have a reporting period longer than 7 years, including:

  • Tax liens: 10 years if unpaid, or 7 years from the payment date
  • Bankruptcy: 10 years from the date of the final order
  • Perkins student loans: Until paid in full (20 U.S.C. §1087cc(c)(3))
  • Direct and FFEL loans: 7 years from default or rehabilitation date (20 U.S.C. §1080a(f)(1) and 20 U.S.C. §1087e(a)(1))
  • Judgments: 7 years or the debtor’s state statute of limitations on judgments, whichever is longer

The FCRA 7-year rule is separate from state statutes of limitations for debt issues. Under the FCRA, all trade lines may be reported by each of the credit bureaus. However, the reporting agencies must update and keep accurate data in their credit files. If there is erroneous information (like a collection account you believe is inaccurate), you must notify them (typically through a certified letter) and then wait one reporting cycle (90 days) for the errors to be removed.

What appears on a credit report is not a legal record. A credit report is like a newspaper or a blog posting on a Web site. The author may take pains to be accurate, but errors creep in. The consumer credit reporting agencies say they try to be accurate, but are staffed by employees paid by the volume of data they process and not the accuracy of their work. My point is, a credit report is not gospel.

  1. Someone owns your collection account. If your credit report states that the original creditor still owns the collection account, but when you contact them they cannot find it, then you are doing the right thing by disputing the derogatory.
  2. There is no "six-year rule" pertaining to credit reports. As mentioned above, the date of account resolution is irrelevant. The key date is the date of first delinquency.
  3. It is easy to make several mistakes and harm your credit score significantly. Unfortunately, repairing your credit score is a long process.

Please review the articles I linked to in my reply to learn more about each of my answers. I encourage you to ask follow-up questions on the appropriate pages.

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Robbie P.
June 29, 2011
Thanks for the reply. I reside in Canada so aren't the rules a little different here? Also in the remarks section of the account i listed above it states the account is "non-derogatory" what exactly do they mean by that? When I contacted TransUnion here in Canada they informed me that the account will stay on my file up to 6 years from the date of delinquency. Is this true?
Bills.com
June 30, 2011
Yes, the rules and laws are different in Canada and outside of my area of expertise. Non-derogatory would seem to indicate that the account is no longer in a derogatory status.

It is likely that what TransUnion told you about six years is correct. My cursory research finds that credit reporting agencies in Canada are regulated provincially. I suggest you contact your provincial governement to get an authoritative answer to your questions.
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Paul B.
April 22, 2012
Robbie P: I know it has been awhile but I am in the same situation. Any updates as to what happened for you? Was your dispute actioned?
JD K.
June 06, 2011
Last year, I was placed on a payment plan. I missed a payment in January but, I have been paying on time ever since. I actually just made a payment last week. I just found out that I have an R9 on my credit report. It said it was a write-off. My credit card company did the write-off back in February and I never knew. I was never informed about this. I still get a statement from them every month and I'm still paying the interest. Today I just got a call from a collection agency asking me to paid in full or go on a payment plan. I guess they sold my account to the collection agency. Should I stop making payment towards my credit company and deal with the collection agency now? Can the collection company update my R9 status? So confused. Thanks!
Bills.com
June 07, 2011
First, validate the debt. Second, if the collection agent validates the debt, then cease your payments to the original creditor, and negotiate a settlement to your collection account.
Pam G.
Beverly Hills, CA  |  April 23, 2011
Hi Bill I have a credit card that was defaulted and now the bank has closed the account, I still have a balance owing of $1700 on it and im wondering on how this is affecting my credit score.. This credit card has a low interest rate so im just paying enough to cover the min. payment, to prioritize my high interest card.. Should I pay this closed account in full to improve my credit? Thanks
Bills.com
April 25, 2011
Paying this account in full today will not undo the damage to your credit score. If the credit card issuer closed the account, the account is already closed, so your telling the credit card issuer, "Close my account," is like telling someone to shut a closed door.

Your best bet is to pursue a pay for delete where you agree to a settlement in which the original creditor (or collection agent) promises to delete the account from your credit report if you pay a lump sum. Get such an agreement in writing before payment.
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