Reviews: Saxon Mortgage

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Saxon Mortgage Reviews

3.0 of 5 | 2 Reviews
Overall Rating
3.0
Rates & Fees
3.0
Customer Service
3.0
Knowledge & Expertise
  • About
  • More Info

  • Saxon Mortgage is committed to serving customers by providing creative financial products built upon a foundation of credit quality and risk management; building relationships through a passion for superior customer service and mutual respect; and creating value for our customers, employees and stakeholders through stable long-term growth and solid returns, while cultivating a culture of trust, honesty and integrity.

    Headquarters: Glen Allen, VA
    Website: www.saxonmortgage.com

  • Additional Information

    Saxon Mortgage Loans serviced 162,947
    Saxon Mortgage Top States VA

Bills.com Rating

3.5

Saxon Mortgage is a smaller lender able to offer a more personal touch to the lending experience. In spite of this, they don’t have the same draw as larger lenders due to the limited types of loans they have to offer.

Pros: Great Personal Experience, Knowledgeable Lending Staff
Cons: Limited Variety Of Loans Available

Reviews & Ratings

Saxon Mortgage is a pretty good mortgage shop

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Ben S.
Chicago, IL  |  December 01, 2011
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5.0

5.0
Rates & Fees
5.0
Customer Service
5.0
Knowledge & Expertise

Saxon mortgage was a good experience, and a good lender. I like Saxon but i am going to shop around for a better rate.

Customer Service

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Lorrie F.
Billerica, MA  |  December 29, 2011
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1.0

1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise

Saxon mortgage does not care about its customers. They are unresponsive and avoid the simplist requests. All I want is the list to subordinate my loan as I am refinancing my first mortgage. 45 days later - 10 phone calls and 4 written requests and I can't get a simple list.

Thanks for your feedback!

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