Cambridge Credit Counseling Reviews

Overall rating
5.0 of 5.0 (5 Votes)
Rates & Fees:
Customer Service:
Knowledge & Expertise:

Bills.com's Review

Cambridge Credit Counseling Corp. has been providing credit counseling and financial education services since 1996. They maintain an A+ rating with the Better Business Bureau and are currently Consumer Affairs’ top-rated credit counseling agency. The fees they charge for their debt management services are regulated by the state in which the particular consumer resides, but never to exceed an initial fee of $75 and a $50 per month service fee.Cambridge is also a HUD-approved housing counseling agency, providing foreclosure intervention, first-time homebuyer assistance, and rental counseling services. They have also been approved by the Massachusetts Executive Office of Elder Affairs to offer reverse mortgage (HECM) counseling to seniors and are approved by the U.S. Department of Justice, Executive Office of the United States Trustee to provide pre- and –post filing bankruptcy-related counseling services.

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About Cambridge Credit Counseling

Cambridge Credit Counseling has been in business since 1996. New ownership took over a few years ago and righted a ship that had gotten off course. One debt solution that Cambridge Credit Counseling provides is a debt management plan (DMP) for consumers that are having difficulties paying off and managing their debt on their own. Under the previous owners, problems lead to lawsuits and government actions, including a fine of $4.2 million. These problems were addressed and resolved by the new owners. New, solid standards systems were put in place. Cambridge Credit Counseling has an A+ BBB rating. As with any debt management plan (DMP) a consumer makes a single monthly payment to the counseling agency. The agency keeps a portion of each payment for its fees, then distributes the consumer's payment amongst the individual creditors. A typical DMP aims to repay the entire debt, along with accrued interest, over the course of five years. Also, Cambridge Credit may receive payment and consideration from creditors in exchange for inducing consumers to repay their debts. Consumers should individually explore this apparent conflict of interest.

Headquarters
Agawam, MA
Customer Reviews (5)
4 Years and out of debt
by August 22, 2013

Just finished paying off credit card debt of $70,000. Took us 4 years to do it. Interest was lowered, fee was good. If anyone is in debt, then they need to get in this program. It is worth it.

Great experience
by August 21, 2013

I was with another Credit counseling company before Cambridge took over my account. I was really impressed with Cambridge in every manor. I would recommend this company to anyone looking to pay off their debt.

Great Organization!
by December 7, 2012

I was a member of Cambridge in 2006 and 2010. Both times they took good care of me. They dealt with my creditors and kept me well informed. I have recommended them to family and friends. Cambridge is a better alternative than bankruptcy.

Program is working great for me
by November 29, 2012

I feel a great sense of relief, knowing that I am now half-way through my Debt Management Program. Everything is working as Cambridge explained to me. I will be debt free in another two years!

Cambridge helped me through a very rough time.
by October 3, 2012

I was a client from 1997 to 2002. I struggled the whole time. I had trouble making the payments, and I missed some from time to time. They never let me down and they never abandoned me. They repeatedly called creditors to convey my situation and develop workarounds. It took 5 years, but I paid off all the debts my wife and I had. Within a year, I bought my first house. Cambridge helped me turn my financial life around, so thank you Cambridge!

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