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How to Cancel Automatic ACH Payments

Mark Cappel
UpdatedApr 15, 2024

I have a dispute with a vendor that is debiting my account. If I close that account and open a new one, will the payments stop?

I have a dispute with a vendor that has been authorized to debit my account each month. According to my bank, the only way I can stop this monthly payment is to either have the vendor cancel the automatic debit, or close the account. I'm OK with closing the account. But my question is this: if I happen to have a second, different account at that bank, can the vendor (or the bank) satisfy the vendor's automatic debit requests through that second account without my authorization once I close the original account?

If the vendor has been using electronic checks or the Automated Clearing House (ACH) system to debit its payments, transferring your funds into a new bank account should prevent any further payments to the vendor, since one of the pieces of information needed to initiate an electronic check or ACH transaction is the number of the account from which the funds are to be withdrawn.

If you authorized the payments using a debit card tied to your bank account, you should make sure that you cancel your old card when you open the new bank account, and verify with the bank that payment requests presented using your old debit card will be refused.

An Important Step

The other action I would recommend is to check with your bank to make sure that the new account is not in any way tied to the old account, and to verify that any attempts to debit money from your old account will be returned unpaid. This is an important step: I had a family member who closed an account for reasons similar to yours, and opened a new account within the same bank. Unfortunately, the bank tied all of the account information from the old account to the new one, and charges continued despite the new account number.

Closing your current bank account should prevent the vendor from debiting any future payments. Nonetheless, I recommend that you try to resolve your dispute with the vendor, if at all possible. An unresolved payment dispute could result in the vendor filing a lawsuit against you; even if you win the case, hiring a lawyer to represent you could cost you much more money than is actually in dispute. If the vendor wins a judgment, you could be forced to pay the original debt, interest, court costs, and the vendorÂ’s legal fees, in addition to your own attorneyÂ’s fees.

I strongly encourage you to try to negotiate some sort of settlement with the vendor so that you do not risk this much costlier outcome. Even if the vendor does not sue you for the money it claims you owe, it would be wise to try to resolve the dispute amicably to avoid the damage to your business reputation that a disgruntled vendor. Vendors frequently provide goods and services on credit; if this vendor defames you to others in its industry as a deadbeat, you may have a hard time obtaining the goods or services you need to operate your business, regardless of how reasonable your original complaint may have been.

I hope this information helps you Find. Learn & Save.

Best,

Bill

Bills.com

Dealing with debt

If you are struggling with debt, you are not alone. According to the NY Federal Reserve total household debt as of Quarter Q4 2023 was $17.503 trillion. Student loan debt was $1.601 trillion and credit card debt was $1.129 trillion.

According to data gathered by Urban.org from a sample of credit reports, about 26% of people in the US have some kind of debt in collections. The median debt in collections is $1,739. Student loans and auto loans are common types of debt. Of people holding student debt, approximately 10% had student loans in collections. The national Auto/Retail debt delinquency rate was 4%.

Collection and delinquency rates vary by state. For example, in North Carolina, 15% have student loan debt. Of those holding student loan debt, 8% are in default. Auto/retail loan delinquency rate is 4%.

To maintain an excellent credit score it is vital to make timely payments. However, there are many circumstances that lead to late payments or debt in collections. The good news is that there are a lot of ways to deal with debt including debt consolidation and debt relief solutions.

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