Reviews: Ditech.com

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Ditech.com Reviews

2.0 of 5 | 1 Reviews
Overall Rating
2.0
Rates & Fees
2.0
Customer Service
4.0
Knowledge & Expertise
  • About
  • More Info

  • Ditech.com has a history of innovation, including 24/7 customer service. Ditech is a residential mortgage lender that was a pioneer in alternative financing and remains a prominent leader in the industry today. It is now a subsidiary of Residential Capital, LLC, which in turn is a subsidiary of Ally Financial, a privately held Detroit, MI financial services company. The parent company and its subsidiaries employ 18,000 people.

    Headquarters: Fort Washington, PA
    Website: www.ditech.com

  • Additional Information

    Ditech.com Top States FL, GA, IL, MA, CA, IN

Bills.com Rating

3.5

Since 1995, Ditech.com has helped homeowners across the country reach their financial goals, by unlocking equity in their homes, eliminating their high interest debt, and providing them with the extra spending money they need. Ditech leverages technology to provide a quick online application experience. Customers applying with Ditech can receive customer support by phone, where loan consultants are available 24/7, or via online chat. If approved, all the loan documented can be signed electronically online and funds are sent overnight by Fedex.

Pros: Great Technology, Fast Online Loan Application, Loan Officers Readily Available To Answer All Questions
Cons: Few Local Offices, Limited Face-to-face Interaction

Reviews & Ratings

Ditech had decent rates, but someone else serviced the loans

Avatar
Corey M.
Menlo Park, CA  |  November 05, 2011
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2.0

2.0
Rates & Fees
2.0
Customer Service
4.0
Knowledge & Expertise

I don't even think that Ditech Mortgage exists anymore. They were a leader in refinance mortgage loans and they had decent rates, but their processors were slow and I think that someone else ended up owning and servicing many of the loans anyway... so I would recommend applying with someone else and seeing if you can get a better rate and experience than Ditech.

Thanks for your feedback!

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