Reviews: First Horizon Home Loans

Bills.com > Mortgage > Lender Reviews

First Horizon Home Loans Reviews

1.0 of 5 | 2 Reviews
Overall Rating
1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise
  • About
  • More Info

  • Established in 1864 in Memphis Tennessee, First Horizon Home Loan is now one of the premier financial service companies. First Horizon offers various financial products from mortgages, savings, personal loans, reverse mortgages. Its home loan division has a wide selection of mortgage products: fixed rate mortgage, adjustable rate mortgage, interest only mortgage, jumbo loans, and FHA loans. Consumers can also get pre-approved for a mortgage and receive a "pre-purchase rate protection" to prevent an interest rate increase after the pre-approval process.

    Related Provider Reviews: First Horizon Reverse Mortgage

    Headquarters: Memphis, TN
    Website: www.fthomeloans.com

  • Additional Information

    First Horizon Home Loans Loans serviced 268,984
    First Horizon Home Loans Top States CA, WA, VA, MD, AZ, FL, TX, MA, TN, ID
    First Horizon Home Loans Retail offices 335

Bills.com Rating

3.5

First Horizon Home Loan's website contains a wealth of information and tools to help consumers understand the mortgage application process and to understand the difference between each mortgage product. The painless ease of their online application system, however, is not carried over to customer service, where it can be difficult to get in contact with a customer representative. First Horizon Home Loans have good product choices and comparable rates. Its "pre-purchase rate protection" is a welcomed feature that protects consumers from a rate increase should interest rates rise once they are ready to finalize their mortgage loans. Although First Horizon Home Loans has a wide selection of products, those looking for great customer service may want to look elsewhere.

Pros: Flexible Loan Terms, Easy Online Loan Application Process.
Cons: Sometimes Hard To Reach Customer Service.

Reviews & Ratings

First Horizon misled us bigtime!

Avatar
Kenneth L.
C/o Philadelphia, PA  |  January 14, 2011
Show ratings detail Hide ratings detail

1.0

1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise

Beware! First Horizon did not give us accurate numbers of what our "fixed" monthly premiums would be - by a lot. A year into our mortgage they informed us of the discrepency - a 40 percent discrepency! Back due amounts were added to the revised premiums. We believe that a modest discrepency may be possible in "good faith estimates", but First Horizon had to know that the numbers were at least questionable. The lender cannot be trusted!

None compliance

Avatar
Brian S.
Reno, NV  |  December 05, 2011
Show ratings detail Hide ratings detail

1.0

1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise

First Horizon tried to pay my auto insurance then tried to raise my mortgage. We did a modification in October of 2010 and they tried to change what we agreed upon and be sneaky thinking we would not read it. Our lawyer didn't even get a copy till we sent it to him. Now we haven't made a mortgage payment since then and First horizon has now sold our loan to another company without the new modifications and we have to try and get them to send our new papaers. My lawyer has imformed me that we should not making

Thanks for your feedback!

Get a Rate Quote

 
  • Articles
  • Ask Bill
  • InCharge Debt Solutions

    InCharge Debt Solutions is a non profit consumer credit counseling firm that helps consumers manage and get out of debt. The program is available to consumers nationwide. The company also provides financial education resources and tools to help consumers.

  • Money Management International

    Money Management International (MMI) was founded in 1958 and is the largest non-profit credit counseling company in the industry. MMI provides consumers with financial education tools, as well as debt management plans to help consumers get out of debt.

  • IRS Tax Debts

    Offer in Compromise for Tax Debts

  • Pay Off Loans

    Help to Pay Off Payday & Credit Card & All Loans.

  • Deal with Tax Debt

    Ways to deal with IRS tax debt

  • Consolidate Debt

    Consolidate Debt & Consolidate Bills: The Debt Tips You Need to Know.

  • No Cost Mortgage Refinance

    No Cost and Low Cost Refinance Loan Tips - How to get a refinance loan with low costs of origination.

  • Pay Down Your Credit Debt

    Pay Off Credit Card Debt

  • US Bank No Closing Cost Refinance

    Can I get a no closing cost refinance with US Bank if I'm a customer? I want a low cost refinance mortgage loan.

  • Consolidate Payday Loan

    Will I get approved for a loan to consolidate payday loans that's causing me to lose money on NSF fees from my bank?

  • CitiMortgage

    CitiMortgage is the mortgage lending division of Citigroup and is one of the top national mortgage lenders in the US. CitiMortgage prides itself on matching the right product to fit your needs. From asking questions and applying to making your monthly mo

  • Qualify for a Reverse Mortgage

    I am 62 years old and need to know if I qualify for a reverse mortgage.

  • Deed In Lieu Of Foreclosure vs. Short Sale

    What are the pros and cons of accepting a deed in lieu of foreclosure in comparison to a short sale?

  • Chase Mortgage

    Chase Mortgage is committed to building vibrant communities, preserving our environment and promoting an inclusive culture that benefits our shareholders, customers, employees, neighbors and future generations.

  • Benefits of a reverse mortgage

    Is a reverse mortgage the best way to go for my 84-year-old father?

  • Voluntary Repossession

    What is the difference between a voluntary repossession and one where the vehicle is snatched by a repo man?

  • Minimum Credit Score

    What is the minimum credit score I need to get a home loan mortgage?

  • Medicaid and Reverse Mortgages

    How does Medicaid handle payments from a reverse mortgage? Are these considered income?

  • National City Mortgage

    National City Mortgage is one of the nation\'s largest financial holding companies. They offer a full line of mortgage products, including refinance, purchase loans, debt consolidation and all mortgage products.

  • Fifth Third Bank Mortgage

    At Fifth Third, we work hard to be a successful, principled, involved financial institution that serves its customers and community. Since its beginning, Fifth Third has provided superior customer service and followed sound banking principles.

  • Equitable Reverse Mortgage Review

    Is Equitable Reverse Mortgage a good player in reverse mortgage?

  • 401K Hardship Withdrawal

    Are there any specific reasons one has to have for 401(k) withdrawal without penalty?

  • US Bank No Closing Cost Refinance

    Can I get a no closing cost refinance with US Bank if I'm a customer?

  • One Reverse Mortgage review

    What can you tell me about One Reverse Mortgage? Where can I go to learn more about reverse mortgages?

  • Freedom Debt Relief Information

    Is Freedom Debt Relief a good option for debt relief? Can you do a review of Freedom Debt Relief for me for my debt troubles?

Thank you for subscribing!