Getting Delinquent Accounts Off Credit Reports

What is the fastest way to get a report of collection and late payments off a credit report?

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Bill's Answer: Bills.com Resident Expert

There is no reliable way to remove accurate credit information from a credit report. Despite the claims of many organizations offering “credit repair,” a derogatory listing that represents your payment history accurately to a creditor will probably stay on your credit report for seven years. Why? Let us start by looking at the rules for credit reports.

Federal Credit Report Rules

Federal law (US Code Title 15, §1681c) controls the behavior of credit reporting agencies. This law is known as the Fair Credit Reporting Act (FCRA). Under FCRA §605 (a) and (b), an account in collection will appear on a consumer’s credit report for 7½ years. The clock starts approximately 180 days after the date of first delinquency on the account. To learn when an account will be removed by the credit reporting agencies (TransUnion, Equifax, and Experian and others), add 7½ years to the date of first delinquency. Subsequent activity, such as resolving the debt, is irrelevant to this rule. The seven-year rule does not apply to all debts, however. Here are four exceptions:

  • A tax lien can appear for seven years from the date of payment.
  • A bankruptcy will appear for 10 years from the date of the final order.
  • Federal student loans can be reported for as long as they are delinquent. (Private student loans follow the 7½-year rule.)
  • A civil judgment can appear for seven years, or the length of a judgment’s statute of limitations in the consumer’s state, whichever is longer.

Learn the lifespan of a judgment in your state at the Bills.com Statute of Limitations Laws by State page.

The start of the seven-year begins at the date of first delinquency, or if no payments are made, when the first payment was due. Review your credit report carefully to make certain the dates of first delinquency are reported correctly. Unscrupulous collection agents reset the date of first delinquency to stretch out how long a derogatory account appears on consumer’s credit report. This is illegal under the FCRA.

Just because a debt does not appear on a credit report does not mean the statute of limitations for the debt has passed. The opposite is also true: The passing of a state statute of limitations on a debt does not mean the debt may not appear on a credit report. The federal FCRA and state statutes of limitations are separate and independent of each other.

Whether a debt appears on a credit report does not establish legal liability for the debt. The opposite is also true: You may have legal liability for a debt not reported to the credit reporting agencies. Credit reports are not legal records of every debt a person owes.

Quick Tip Get a no-cost, no obligation analysis of your debt options from a pre-screened debt relief provider.

Clearing Items From Your Credit Report

If you have an account on your credit profile which is reporting as delinquent or in collections, you may not be able to remove the account from your credit report, but you should at least be able to mitigate the negative impact of the derogatory listing on your credit score.

First, you may want to pay off any delinquent accounts which are appearing on your credit report. You will likely have difficulty clearing up your credit rating if you leave old collection accounts unpaid and unresolved. You do not necessarily need to pay the full balance of the debt; many creditors will accept a settlement of significantly less than the full balance owed on delinquent accounts in order to resolve the debt. If you contact your creditors, or the collection agencies representing them, you may be able to negotiate settlements for 50% or less of the current balance owed. You may also wish to contact a professional debt negotiation firm for assistance in resolving your delinquent accounts; for more information on the options available to you in resolving these old debts, I encourage you to visit the Bills.com Debt Help page. Also, if you enter your contact information in the Bills.com Savings Center, we can put you in contact with a pre-screened debt resolution firm which may be able to assist you in paying off your delinquent accounts.

In addition, if you have any questionable items on your credit report which you think are reporting inaccurately, disputing the items is the first step in having them removed from your report. Generally speaking, I encourage consumers to carefully review their credit reports from each of the three major credit reporting bureaus (Equifax, Experian, and TransUnion) at least once per year to make sure that all of the information appearing on the reports is accurate. A free copy of your credit report can be obtained at AnnualCreditReport.com. Credit reports are notoriously inaccurate, and close scrutiny is required on your part to make sure that your credit report is current and accurate. See the Federal Trade Commission document FTC Facts for Consumers: How to Dispute Credit Report Errors for more information.

Since it is somewhat unlikely that you will be able to have accurate credit information removed from your credit reports, you may want to focus instead on how you can improve your credit rating going forward. The first step to rebuilding your credit rating is to establish new positive trade lines to counterbalance the negative impact of these old delinquent accounts. As mentioned above, you also need to carefully review your credit reports on a regular basis to make sure that all information appearing on your reports is accurate and up to date. You also need to avoid overusing credit, as having too much debt can negatively influence your credit score; a good rule to follow is to carry balances equaling no more than 25% of your total available credit lines. To learn more about credit, credit reports, and credit scoring, I encourage you to visit the Bills.com Credit Help page.

I hope this information helps you Find. Learn & Save.

Best,

Bill

Bills.com

Comments (112)


Olu I.
Arlington, TX  |  May 09, 2012
I was taken to court by a credit card company and i won a judgement to acquit but the credit bureau insist that they wll not remove it from my credit. The judgement reads, "ORDERED, ADJUDGED AND DECREED by the court that all cost are taxed to the Plaintiff: and the Plaintiff should take nothing by this suit". Please do I have the right to ask it to be deleted as a result of the judgement? And if so, what else can i do? Thank you
Bills.com
May 11, 2012
Allow me to use a metaphor to present a little background information about your question. Let us say you are charged with a crime. To convict you, the prosecution must prove its case beyond reasonable doubt. If you are standing up, the level of proof must reach to the top of your head, metaphorically speaking, for a criminal conviction.

Now let us say you are defendant in a civil case. The level of proof must be the preponderance of evidence. Using my metaphor, the pile of evidence to win a civil case must reach your waist.

Now let's look at the amount of evidence needed to get information into a credit report. The Fair Credit Reporting Act requires creditors to make accurate reports to the credit reporting agencies (Equifax, Experian, TransUnion, and others). Using my human body scale, the level of proof necessary for creditors to make an entry on your credit report would barely reach your ankles.

In my opinion, you have the right to ask the credit reporting agencies to remove the derogatory from your credit reports because a court decided the creditor could not show by the preponderance of the evidence that you owe the debt. It's a wonderful, accurate, and in my opinion a persuasive argument. However, the FCRA standard for what can appear on credit report is so low, the creditor can, with a straight face, argue that even though it lacked a preponderance of the evidence to win a civil case against you, the derogatory entry is accurate because it says so.

What can you do? Consult with a lawyer who has civil litigation experience to learn if you have a case of libel against the credit reporting agencies that are publishing the derogatory, and the creditor that made this report.
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Olu I.
Arlington, TX  |  May 11, 2012
Thank you. I was told another thing I can do is try to file a form in court requiring the judge to adjust his judgement so it states categorically that the item be removed from my credit report. I guess that is what you get for trying to represent yourself in court.
Lisa T.
Saint Louis, MO  |  April 29, 2012
Recently, an adverse account for $160, that I was not aware of, hit my credit report demolishing my stellar credit scores of 800+. Apparently, my insurance paid all but $160 of a claim back in 2010. Despite my giving the urgent care center my currect address, they failed to update my address properly in their system which resulted in my not receiving the mailed invoice from them for the $160.

So, at some point they turned it over to a collection agency, which again, I received no notifications from. I learned about the adverse account when I recently applied for an apartment and didn't pass the credit check. When I pulled a credit report from TransUnion I was surprised to see the adverse account there. I have no issue with paying the $160 and am going to contact the collection agency to pay in full and have it deleted from my credit report. Since this was all caused by the urgent care being negligent in their duties, do I have legal recourse against the urgent care center for the significant damage their negligence has caused me?
Bills.com
May 02, 2012
As you mentioned, a pay-for-delete agreement with the collection agent may help undue the damage to your credit score.

Regarding your question, consult with a lawyer in your state who has experience in litigating credit score and collections issues. I do not want to hazard a guess if you have enough evidence for a cause of action against the original creditor.
Feras O.
Charleston, SC  |  April 27, 2012
I am in process of negotiating all my late accounts. It has been almost 4 months since I made a payment due to personal reasons. Some accounts I cought up with payments but some had to be settled. My credit score is way down now. How long will it take for my score to start climbing up? I made arrangments to most of the cards and brought them up to date. How will a settle account affect my score?
Bills.com
April 27, 2012
Two reading assignments for you:

As you will see after reading those two articles, it is difficult to answer your questions without knowing more about your credit history, and the number of tradelines you have open.

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Lindsay B.
Dayton, OH  |  April 27, 2012
Feras, I just finished working on my husbands credit. His score a year ago was 555. We have continued to make all payments on time, not actively search for credit. It is now 649. I watched it go up 40 points just be having no more delinquent accounts. As far as making it come up fast, there are a lot of variables. It's not going to do much good if you pay off all your debts but go open up 4 credit cards and 3 loans,ect. My advice is narrow down your credit cards to two. Make sure they have a close to 0 balance, no more than 35% of your limit. Don't apply for credit cards unless you don't have any right now. Don't close out your oldest credit card. Make payments on time. These are the exact same steps I took to bring my husbands score up. Just working on getting him towards a 700 now. Who would have thought at one time he had nearly 13 collections and a 470 credit score? Good luck!
Bills.com
April 27, 2012
Excellent work, Lindsay.

Readers, notice Lindsay's use of the word working in the first sentence of her message. It took a year's work to raise her spouse's score from 555 to 649. It's easy to lose 100 points in a day, but credit score recovery is a process and there are no quick fixes.
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Lindsay B.
Dayton, OH  |  April 27, 2012
That is a great point. But I wanted to mention, that in some cases you can see a dramatic increase in the score. It has taken 2 years of good online payments which have contributed to the better score. However, just by paying off his last collection, his score went from 608 to 649.
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Feras O.
Little Chute, WI  |  April 27, 2012
That is very encouraging! I am happy to see some people have the same problems with credit as mine. I know it will take me long time to fix it, but good credit score means everything these days. Thank you for your help. My credit score was 630 last Dec. but then went down to 500 range. It is very costly to fix a credit score but I think it will be worth it at the end.
Nicole J.
April 14, 2012
I have just consolidated my delinquent student loans. After looking at my credit report I noticed two older student loans that were transferred to another lender (or collection agency), and then the same two (under the different lender) that say that they were Student loans permanently assigned to government: claim filed with government for insured portion of balance of the loan. Trans Union says it's closed, Equifax says it's paid and Experian says it's Derogatory. Do I have any options here to try to get the derogatory changed? And can I get the two original loans that simply say transferred, zero dollar balance, no late payments and "pay status" as current removed?
Bills.com
April 16, 2012
Look at it this way: No harm in trying to dispute the derogatories because it costs you your time and a couple of postage stamps. Follow the hyperlink I just mentioned to learn how to file a dispute properly.
KRISTINA V.
T/o Pittstown, NY  |  April 03, 2012
Hi, recently I paid in full a large delinquent balance on a gas bill. It has been four months, and I have been making my payments on time. My credit report reflects the zero balance, but shows many red flag 120 day late payments over the past 2 years. Is this something that can be removed? Those "worst delinqunecy" flags? You may have answered this in your article, but I am very new to this and need more clarification. Thank you!
Bills.com
April 03, 2012
A negative mark on a credit report is called a derogatory by people working in the credit report business. The Fair Credit Reporting Act set the rules for how long a derogatory item may appear on a credit report. Most derogatories can appear for 7½ years, starting from the date of first delinquency. This date of first delinquency may not be reset by the original creditor or a collection agent unless the consumer gives his or her say-so. A derogatory is not removed when a consumer pays a delinquent debt, unless the consumer and creditor agree to a pay for delete contract. The best time to ask for a pay for delete was during your negotiations to pay off the delinquent balance. Now that the balance is paid, you have little leverage to ask the creditor to remove the derogatories.

Note the 7½-year rule does not concern how long an original creditor or collection agent may attempt to collect the debt. The 7½-year rule is also not related to a state's statute of limitations for debt.
O I.
Keene, TX  |  March 05, 2012
How do i know when accounts on my credit reports are 7 1/2 years old? Also, if a creditor took me to court for a credit card bill but the suit was dismissed without prejudice, can i use that as a defense to get it removed from my credit reort? Thank you
Bills.com
March 05, 2012
The 7½ period begins with the date of first delinquency, which in general is from your last payment. Pull your credit report and compare the items with your bank statements.

If an item does not belong to you, or the time has elapsed, then you can dispute the item. However, a suit being dismissed without prejudice, is not in and by itself a reason for an item to be removed.
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Lindsay B.
Oak Grove, KY  |  April 15, 2012
If you log onto annualcreditreport.com, each credit bureau will give an estimate as to when the negative information will fall off your credit report. This is also a great site, because it is 100% FREE!!! You can obtain a free report from each bureau once a year. Though it doesn't have a credit score rating, it does show you all of your accounts. I would get my rating from CreditKarma.com. It is also 100% free and offers a lot of great tools to help you better your score!
M S.
W. Peabody, MA  |  March 02, 2012
I just received a notice informing me that my medical bill is being reported to the credit bureaus. I'm currently unemployed and the bill in question the charges on it I don't agree with, is there a way to avoid it impacting my credit now if I decide to go ahead and try and pay it off?
Bills.com
March 04, 2012
If you decide to pay the bill, then your best course of action is to negotiate a settlement with the creditor and do a pay for delete.
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Lindsay B.
Oak Grove, KY  |  April 15, 2012
I would contact the creditors and explain that you are unemployed. I know that some people on my husbands side of the family were in similar situations and were able to qualify for some type of relief that dropped their medical bills from their reports. Try looking into it. Good luck!
Tim L.
Flushing, NY  |  February 29, 2012
We had a background check done while getting a pre-approval for mortgage. We found out that my wife has a serious delinquency. However, she has no outstanding balance even though the credit report says there's an outstanding balance. For instance, Lord & Taylors has $51. She hasn't used the card since 2010 and payment has been paid off. She even called L&T and they said there no balance and its all clear (they are sending us a letter of confirmation). What should we do and how can we fix this? There is also a HSBC account. We were given an account number and nothing matches on our end even though we do have an HSBC account and there is nothing outstanding although on their record, there is.
Bills.com
February 29, 2012
Speak with the lender about providing a letter of explanation to prove that you don't owe the debt. If that is not sufficient, then you will need to dispute the information with each credit bureau that shows errant information. Get written proof from the creditors that this is not an issue, to provide either the lender's underwriter or the credit bureaus.
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Charles K.
Edgewood, NM  |  March 22, 2012
what agencies do you mail the letters too?
Nancy R.
San Antonio, TX  |  February 23, 2012
is it good to pay stuff that is in collections either by settlement or pay and delete?
Bills.com
February 24, 2012
Pay for delete removes a derogatory item from a credit report, which is the best possible outcome for a consumer who wants the highest possible credit score.
Jeremy B.
Wescosville, PA  |  February 02, 2012
I have a question about my account that is in collections. It's been almost a year since I closed the account but never made the final payment. I want to know how it will affect my credit rating if I never pay the account. And should I settle the account or pay in full with the collection agency.
Bills.com
February 03, 2012
Your obligation to pay did not end because you closed your account. Your account continuted to be reported to the credit agencies. If you stop paying, then your account with show as late, moving from 30-days late, 60-days late, etc., until the account goes into charge-off status. All of this harms your credit score significantly.

You ask if you should settle or pay in full. Is someone offering you a settlement? What you should do in part depends on what size settlement you can reach and if you can afford to meet the settlement terms, whether you can negotiate a pay for delete, and what ability the creditor has to come after your income or assets.
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