Reviews: GMAC Residential

GMAC Residential Reviews

1.0 of 5 | 2 Reviews
Overall Rating
1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise
  • GMAC Mortgage is one of the largest residential mortgage servicers in the nation. With a wide variety of home loan products to offer, we can make your dreams of home ownership come true!

    Headquarters: Fort Washington, PA
    Website:
  • Additional Information

    GMAC Residential Loans serviced 570,552
    GMAC Residential Top States CA, MA, MI, IL, NJ, FL, VA, TX, MD, AZ
    GMAC Residential Retail offices 380

Bills.com Rating

3.5

GMAC has developed a great website to help guide borrowers to better understand the process of purchasing or refinancing their home. However they don't offer the competitive products that most other big lenders use to draw in consumers.

Pros: User Friendly Web Site, Easy Approval Process
Cons: High Fees, Slow Loan Process

Reviews & Ratings

GMAC is not consumer focused

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Rich W.
Whitmore Lake, MI  |  May 27, 2011
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1.0

1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise

GMAC bought my mortgage and they are the worst people to deal with, just plain wicked and I think that they may hvae even committed mortgage fraud.

USDA Loans

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Karen D.
Mobile, AL  |  July 16, 2011
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1.0

1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise

GMAC will not let me get a USDA loan to purchase a home? Why? It shouldn't make that big of a difference what kind of loan I get -VA, FHA, CONV, or USDA.They are going to get their money out of the deal anyway. I really think they're are hard especially on those with a moderate income.Anyhow, I wanted to let it be known that there is a guy at GMAC sitting there counter-offering every submission I offer. And he only wants to go FHA. Why? I will never recommend anyone to use GMAC.

Thanks for your feedback!

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