Lexington Law Review - A Free Evaluation of Credit Repair

READER QUESTION

I recently hired Lexington Law firm to help fix my credit and do credit repair. Are they good and can you please review them?

Read full question
Bills.com Resident Expert
Jan 31, 2012
HIGHLIGHTS
  • Understand how credit repair works and if the service is valuable for your situation.
  • Review Lexington Law's methods and standing and make sure that they are the right fit for you.
  • Do your homework on what credit repair options are available to you, and if you want to hire a firm or self-manage the credit repair process.
BILL'S ANSWER

Since first writing our review of Lexington Law and evaluating their services in particular, and credit repair more generally, we received hundreds of comments from clients and consumers.

Many comments are complaints about the service and several wonder whether credit repair is a scam, so we would advise each consumer to do their homework and find out if the product is a good fit for their needs.

Credit repair is not effective for debts that are not paid off. Even if they fall off your credit report, they will reappear at the next reporting period. You need to get out of debt, before using credit repair to get a debt off of your credit report.

Image Source: Trinity Credit
Credit Score Before and After

Lexington Law Review

Given the constraints of the Fair Credit Reporting Act (FCRA), Lexington Law Firm’s strategy appears to be a reasonable credit repair strategy. Under the FCRA, if a consumer credit reporting agency receives what it (in its sole opinion) deems as a frivolous challenge, then that credit reporting agency can just ignore the request We reached out to the three credit reporting bureaus to get their opinion on Lexington Law and credit repair, and it is very clear that Experian does not think highly of this firm or of the credit repair industry. The other bureaus failed to respond before this review was completed.

When it comes to credit repair success, since credit reporting is so complex, and the credit reporting agencies are dealing with so much data, it can really be a mix of an art and a science to get credit report listings fixed or deleted. Lexington Law is generally considered to be a reputable firm, and any company of that size will have complaints and sites out there that try to claim that they are a scam, but of course each consumer needs to do their own homework. I actually personally visited Salt Lake City on a diligence and review tour to see the Lexington Law operation in action and it is very impressive. They have been doing this for quite some time and they appear to have good systems in place.

Quick tip  Lexington Law Firm cannot get you out of debt. Contact one of Bills.com’s pre-screened debt providers for a no-cost, no-hassle debt relief quote.

Letter of Deletion

If you want more information in general on what a deletion letter does and how it works I can give you some free information here. A letter of deletion is a request (which I have included a sample of below, and how to submit it online for free) to remove inaccurate marks from your credit report.

No one can remove accurate and timely negative information from a credit report legally. The law allows you to ask for an investigation of information in your file that you dispute as inaccurate or incomplete. There is no charge for doing this on your own. If you paid the accounts in full and as agreed, then you can try to get them removed.

Following up with the credit bureaus might be a time-consuming proposition, depending on how many items you have that need to be removed. To get these items removed from your credit report you have two options:

1. Pay for the services of a credit repair firm

Lexington Law is this type of firm. There are many firms that specialize in the area of credit repair. Be careful about the firm that you choose and make sure that it is a reputable firm. You can check with the Better Business Bureau to learn about the performance of a particular company. You need to do proper research on the firm that you will eventually do business with. By law, credit repair organizations must give you a copy of the “Consumer Credit File Rights Under State and Federal Law” before you sign a contract. They also must give you a written contract that spells out your rights and obligations. Read these documents before you sign anything. The law contains specific protections for you. For example, a credit repair company cannot:

  • Make false claims about their services
  • Charge you until they have completed the promised services
  • Perform any services until they have your signature on a written contract and have completed a three-day waiting period.

Your contract must specify:

  • The payment terms for services, including their total cost
  • A detailed description of the services to be performed
  • How long it will take to achieve the results
  • Any guarantees they offer
  • The company’s name and business address

2. Do it yourself

Bills.com offers a debt self-help center that can help you solve you debt problems on your own for free. You will first need to obtain a copy of your credit report from each of the three credit bureaus. Do not contact the three nationwide consumer reporting companies individually. They are providing free annual credit reports only through AnnualCreditReport.com, 1-877-322-8228, and Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. You may order your reports from each of the three nationwide consumer reporting companies at the same time, or you can order your report from each of the companies one at a time.

Check your reports for the action items. All the bureaus now have provisions to dispute items online, but in most cases you will need a copy of the respective report and other information to do so. Once you are ready, contact each of the three bureaus at the contact information provided below:

Equifax Experian TransUnion
800-685-1111 888-397-3742 800-916-8800
Equifax.com Experian.com TransUnion.com
File a credit dispute online at Equifax File a credit dispute online at Experian File a credit dispute online at TransUnion

Sample Letter of Deletion

Tell the consumer reporting company, in writing, what information you think is inaccurate. Include copies (NOT originals) of documents that support your position. In addition to providing your complete name and address, your letter should clearly identify each item in your report you dispute, state the facts and explain why you dispute the information, and request that it be removed or corrected. You may want to enclose a copy of your report with the items in question circled. Your letter may look something like the following:

FTC Sample Letter of Deletion

Date
Your Name
Your Address
Your City, State, Zip Code

Complaint Department
Name of Company
Address
City, State, Zip Code

Dear Sir or Madam:

I am writing to dispute the following information in my file. The items I dispute also are encircled on the attached copy of the report I received.

This item (identify item(s) disputed by name of source, such as creditors or tax court, and identify type of item, such as credit account, judgment, etc.) is (inaccurate or incomplete) because (describe what is inaccurate or incomplete and why). I am requesting that the item be deleted (or request another specific change) to correct the information.

Enclosed are copies of (use this sentence if applicable and describe any enclosed documentation, such as payment records, court documents) supporting my position. Please investigate this (these) matter(s) and (delete or correct) the disputed item(s) as soon as possible.

Sincerely,

Your name

Enclosures: (List what you are enclosing)

Conclusion

Neither Lexington Law nor trying credit repair on your own will resolve debts you still owe. You have to clear your debts, before credit repair will work.

Once you resolve the issue with the credit bureaus, tell the creditor or other information provider, in writing, that you dispute an item. Be sure to include copies (NOT originals) of documents that support your position. Many providers specify an address for disputes. If the provider reports the item to a consumer reporting company, it must include a notice of your dispute. And if you are correct — that is, if the information is found to be inaccurate — the information provider may not report it again.

There are also certain Web sites that provide kits for as little as $13.95, these kits have letter templates and tips to help you repair your credit all by yourself. You can learn more about credit, credit scoring and credit repair on our site.

Generally we do not believe that firms like Lexington Law, Ovation Law, and other credit repair industry leaders are scams, even though they do have lots of complaints against them. Be sure to evaluate each company’s complaint volume against the size of its overall client base and do your own homework.

I hope this information helps you Find. Learn & Save.

Best,

Bills.com

Comments (332)


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Al Q.
Bronx, NY  |  January 31, 2012
I was using Lex Law for over 5 mos and got little results. They have really bad customer service there are some that seem to really care but for the most part. Just today they hit my bank account for over 140.00 because of an billing error on their part, when I caught it I called the right away and they basically said they was nothing that they were going to do. I explained to them I have other bills that were going to hit my account and because they withdrew more than they were suppose to I would get 4 NFS charges of 34.00 each on my account. Now if Lex Law is suppose to help you with your credit how can they fix their lips to say they are here to help? I am now trying to figure out what to do now in trying to fix my credit, I think I am going to try to find a debt consolidation place to help pay off my debt. Beware of Lex Law when it comes to billing.
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Homer A.
Los Angeles, CA  |  January 31, 2012
I had some account charged off tht were over 7 1/2 years old. Collection agencies to control of those accounts and are reporting them as new past due ccounts subject to another 7 1/2 years. Can they legally report these as new debts?
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Bills.com
January 31, 2012
No, a collection agency may not reset the date of first delinquency. Re-aging debt without the consumer's permission is a violation of the Fair Credit Reporting Act. Consult with a lawyer to discuss filing an action against the unscrupulous collection agencies.
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Bethany C.
Westchester, NY  |  January 27, 2012
My husband signed up with Lexington Law in Nov 2011. His credit was not optimal. There were quite a few things on his credit report that needed taking care of. It is Jan 2012, and we are about to close on a house. Owning a home was not even an option before he signed up with Lexington Law. We are really quite shocked. Lexington Law is not a scam. They worked wonders for us and they could do the same for you.
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Bills.com
January 27, 2012
Awesome case study and testimonial Bethany. Congrats on your experience with Lexington Law and even bigger congratulations on buying your first home! Thanks for checking in with Bills.com.
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Zee H.
Mcdonough, GA  |  January 24, 2012
My husband and I just enrolled on Jan. 19th so I am very anxious to see how this works. We also did the Concord Premier plan at 99.95. We both have old paid off debts and collections and I have one 30 day late that has been paid on time for the last 12 months so I'm hoping they can get it removed. Im glad that it's so much positive feedback about Lex and since we don't owe this should work for us. I will be sure to give an update as we start to see results.
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Bills.com
January 24, 2012
That's great Zee, and please do come back and update us all on your progress to help other Bills.com readers who are evaluating Lexington Law.
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Juan R.
Indio, CA  |  January 25, 2012
Please do come back and tell us how it goes I'm in the same situation. I owe nothing but old collections are there.
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Denese W.
January 20, 2012
I've been with Lex Law since November and I pay $99.95 monthly. I was not aware that there were various plans and that I could be paying less. Anyway, besides how expensive it is I must say that I am pleased thus far. Keep in mind I worked on my credit reports for 3 months before hiring Lex Law. I paid off a lot of old debts then hired Lex Law to ensure that the creditors actually updated the status of the accounts accordingly. What I'm excited about is I expected the creditors who promised deletions for payment to be removed from my reports, but Lex Law got a bunch of other "paid collection" accounts removed when those same creditors told me that they would only update to "paid" but would not have the item deleted. Lex Law also got a judgment removed and my bankruptcy deleted early off of 1 of the 3 reports. Lex Law is pretty diligent. My only complaint is that my credit scores have not moved up as much as I've wanted/expected. With all the deletions I would have expected a greater leap. Maybe its forthcoming.
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Stephanie P.
Milwaukee, WI  |  January 18, 2012
I spoke with Lexington Law Firm today and they were very clear of the fees,also they gave you options with no obligations.They took time and answered all of my questions and never once rushed me to make a decision. And they made it clear that credit repairing is a process and could take some time,considering everyone has different credit problems.So in my opinion their a honest company, not to mention they do not put you in any contracts. WORKS FOR ME!:)
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Jason F.
January 17, 2012
I have had a CA attempt to collect a debt for about 3 years now. The transaction with the original company did transpire but was in dispute with corporate for quite some time with no avail. The company did not make good on their promise and I refused to pay. Not a good idea, I knew and know, but I was still angry and principal took over. Now the CA has acquired a lawyer and filed in NJ Supreme Court. The amount is only $1,200.00. I attempted to work with the CA over the years with a request to pay 50% of the debt if they would get all listings of this debt removed from the credit reports. We agreed at about 70% of the debt but they demanded immediate phone payment and I would not agree to that stating that I wanted this on company letterhead. Never received this. Only a fax agreement. Should I try to work with the lawyer who is suing instead and what should I try to convey at this point to have this removed from the listings. I don't want to lose leverage at this point but I believe I have run out of time since the court date is the beginning of February.
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Bills.com
January 17, 2012
Your demand to receive something in writing is a fair request. Since there is not much time, I recommend that you immediately speak with the lawyer handling the collection. Send a pay for delete letter.
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Shaina W.
Miami, FL  |  January 12, 2012
Ok so I'm glad I came on here... I was lured in today by the rent to own bit and found it skeptical but interesting none the less at the thought of moving into a house in a short period of time (as me and my fiance were looking to do anyway) without bank hassle; versus renting a usual apt. The rent to own company sold me over to Lex Law and long story short they convinced me that I Had to enroll in the credit fixing program to be qualified for the Option of Rent to Own. Is that even true or possible? Does Lex Law actually accomplish what they say? Most of my credit issues are old dept store charge offs and a few randoms that were unpaid. They told me they could still help in my case but If the charges are valid Will i be paying monthly for them to fight for nothing? It hasn't been 24 hours yet so I need Help before first payment taken... (PS i still haven't gotten access to this "LISTING" of rent to own properties yet...UGH!!
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Bills.com
January 13, 2012
I would be skeptical if I were told that I had to enroll in a specific credit repair program, in order to qualify for anything. Credit repair can be done by a professional company, like Lexington Law or one's own. Lexington Law is the biggest credit repair firm, but it is not the only one.

It is my opinion that credit repair is effective for debts that are paid off. Unpaid debts, even if removed, can reappear on your report.

I can't speak authoritatively about the rent-to-own company's requirements, but if you are paying them a fee for to view their listings, I would be quite wary.
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Jeff L.
Henderson, NV  |  January 15, 2012
Hi Shaina, I've done Rent to Owns with people myself and honestly, the only people that do them right are ones that require their clients to enroll in a Credit Repair program. They should also have had a mortgage broker review your credit report so the broker could help determine if you are even close to credit worthy within the rent to own period. Lexington could just be their service provider of choice because they have had success with them in the past. Rent to Owns (usually) aren't scams, but you, and the people that are working with you should be having a good look to see if you are realistically in a position where you can qualify for a loan by the end of the rent to own period. A credit repair company can help you get rid of incorrect items or items that are resolved and should no longer be there, but if you still have current outstanding debts and aren't prepared to move ahead and settle the debts then you're just setting yourself up for failure. Rent to Owns are good for people who have had good credit and had something happen to knock them down for a while (divorce for example) and they are now on the road to recovery and just need a little more time for their score to recover. For those with just down right bad credit for years and a hope and a dream of owning a home thinking that because they get in with a Credit Repair company and a Rent to Own that everything will be roses... They're fooling themselves. Good luck.
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