The problem with dealing with a person who has demonstrated dishonesty is that one never knows when he or she is telling the truth.
M&T Bank has assets of $69 billion and employs more that 12,000 full-time employees. It is not surprising that in its 40-year history the company hired an unscrupulous loan officer, although it is unfortunate fate landed him or her in your lap. My advice is to sever your dealings with this loan officer and send a clear, unambiguous message to his or her manager the reason you are choosing a competitor. Cite examples of his or her dishonesty. The loan officer needs help, and if you continue to do business with him or her M&T Bank’s management will think no problem exists.
JPMorgan Chase & Co. has assets of more than $2 trillion and employs 220,000 employees. Chase’s mortgage business is larger than M&T Bank, which does not mean it is better or offers lower rates — it is simply larger.
Implied in your message is the question why Chase would want to refinance your mortgage. The simple answer is it would rather you not refinance, but if you are going to refinance it would like you to remain as a customer.
I encourage zero brand loyalty when it comes to shopping for a mortgage. Bills.com makes it easy to compare mortgage offers and different loan types and to get no-cost quotes from up to pre-screened lenders.
I hope this information helps you Find. Learn & Save.
Best,
Bill
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