Advice on removing old items from credit reports

READER QUESTION

How do you go about getting items removed that are over the 7-year grace period?

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Bills.com Resident Expert
Jan 05, 2012
BILL'S ANSWER

Federal law (US Code Title 15, §1681c) controls the behavior of credit reporting agencies. This law is known as the Fair Credit Reporting Act (FCRA). Under FCRA §605 (a) and (b), an account in collection will appear on a consumer's credit report for 7.5 years. The clock starts approximately 180 days after the date of first delinquency on the account. To learn when an account will be removed by the credit reporting agencies (TransUnion, Equifax, and Experian and others), add 7.5 years to the date of first delinquency. Subsequent activity, such as resolving the debt, is irrelevant to the seven-year rule. However, if the debt is a tax lien, that can appear for seven years from the date of payment. A bankruptcy will appear for ten years from the date of the final order. Delinquent federal student loans can be reported indefinitely, i.e., for as long as they are delinquent.

Just because a debt is removed from a credit report does not mean the statute of limitations for receiving a judgment to collect the debt has passed. Federal credit report laws and a state statute of limitations laws are separate and independent from each other. The seven years starts running from the date of first delinquency, which generally means seven and a half years from the date of last payment. Review your credit report carefully to make sure that the dates of last payment being reported on these accounts are correct.

The law stating that derogatory items must be removed from credit reports after seven years is designed to help consumers recover from past credit mistakes and help them rebuild their credit rating. If you find charged-off accounts appearing on your credit report after seven years, you may want to dispute the incorrect listings with the credit bureaus.

Some creditors, especially debt purchasing firms, will report inaccurate charge-off dates to extend the amount of time an old account appears on your credit report. If you find any inaccurate information, you should dispute the credit report listing with the bureau in question. See the Federal Trade Commission document FTC Facts for Consumers: How to Dispute Credit Report Errors for more information.

The seven-year rule only applies to derogatory items, not to accounts that you are keeping current, or which you closed in good standing. As long as an account is not considered derogatory, it can remain on your credit report indefinitely. In fact, even accounts that are no longer reporting to the credit bureaus may continue to appear on your report as long as the account is not a derogatory item. It is common to see positive items that are more than 20 years old appearing on a credit report.

If an account is active and still open, it will remain on your credit report (including the entire history of positive payment history). No one can legally remove accurate and timely negative information from a credit report. The law allows you to ask for an investigation of information in your file that you dispute as inaccurate or incomplete. There is no charge for this.

Following up with the credit bureaus might be a time consuming proposition, depending on how many items you have that need to be removed. In order to get these items removed from your credit report you have two options:

1. Pay for the services of a credit repair firm. There are many firms that specialize in the area of credit repair. Be careful about the firm that you choose and make sure that it is a reputable firm. You can check with the Better Business Bureau to learn about the performance of a particular company. You need to do proper research on the firm that you will eventually do business with. By law, credit repair organizations must give you a copy of the Consumer Credit File Rights Under State and Federal Law before you sign a contract. They also must give you a written contract that spells out your rights and obligations. Read these documents before you sign anything. The law contains specific protections for you. For example, a credit repair company cannot:

  • Make false claims about their services
  • Charge you until they have completed the promised services
  • Perform any services until they have your signature on a written contract, and
  • Have completed a three-day waiting period.

Your contract must specify:

  • The payment terms for services, including their total cost
  • A detailed description of the services to be performed
  • How long it will take to achieve the results
  • Any guarantees they offer
  • The company's name and business address

2. Do it yourself. The Federal Trade Commission provides extensive information and self help resources. You will first need to obtain a copy of your credit report from each of the three credit bureaus. Do not contact the three nationwide consumer reporting companies individually. They are providing free annual credit reports only through AnnualCreditReport.com, 1-877-322-8228, and Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. You may order your reports from each of the three nationwide consumer reporting companies at the same time, or you can order your report from each of the companies one at a time.

Check your reports for the action items. Keep in mind all the bureaus now have provisions to dispute items online, but in most cases you will need a copy of the respective report and other information to do so. Once you are ready, you can contact each of the three bureaus at the contact information provided below:

Equifax Experian TransUnion
800-685-1111 888-397-3742 800-916-8800
Equifax.com Experian.com TransUnion.com
File a credit dispute online at Equifax File a credit dispute online at Experian File a credit dispute online at TransUnion

Tell the consumer reporting company, in writing, what information you think is inaccurate. Include copies (NOT originals) of documents that support your position. In addition to providing your complete name and address, your letter should clearly identify each item in your report you dispute, state the facts and explain why you dispute the information, and request that it be removed or corrected. You may want to enclose a copy of your report with the items in question circled. Your letter may look something like:

FTC Sample Letter of Deletion

Date
Your Name
Your Address
Your City, State, Zip Code

Complaint Department
Name of Company
Address
City, State, Zip Code

Dear Sir or Madam:

I am writing to dispute the following information in my file. The items I dispute also are encircled on the attached copy of the report I received.

This item (identify item(s) disputed by name of source, such as creditors or tax court, and identify type of item, such as credit account, judgment, etc.) is (inaccurate or incomplete) because (describe what is inaccurate or incomplete and why). I am requesting that the item be deleted (or request another specific change) to correct the information.

Enclosed are copies of (use this sentence if applicable and describe any enclosed documentation, such as payment records, court documents) supporting my position. Please investigate this (these) matter(s) and (delete or correct) the disputed item(s) as soon as possible.

Sincerely,

Your name

Enclosures: (List what you are enclosing)

Once you resolve the issue with the credit bureaus, tell the creditor or other information provider, in writing, that you dispute an item. Be sure to include copies (NOT originals) of documents that support your position. Many providers specify an address for disputes. If the provider reports the item to a consumer reporting company, it must include a notice of your dispute. And if you are correct, that is, if the information is found to be inaccurate, the information provider may not report it again.

There are also certain Web sites such as BCSalliance.com that provide kits for as little as $13.95, these kits have letter templates and tips to help you repair your credit all by yourself. You learn more about, credit, credit scoring and credit repair on Bills.com.

I hope this information helps you Find. Learn & Save.

Best,

Bill

Bills.com

Comments (10)


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KRISTOPHER K.
Chino Hills, CA  |  January 05, 2012
I have an account that on 2/03/2008 I was in an auto accident. This account was in investigations with an attorney. I have pulled all three CBR's it is listed on only 2 of them. It reports: open 60days last payment 2/03/08 . It has been over 3 years since the last payment and I'm not sure if this can be disputed as being incorrect.
Avatar
Bills.com
January 05, 2012
Is the reported information accurate? If so, you may be wasting your time disputing the entry. If the account is not yours, or if the account is paid and should not be listed as delinquent, or if the date of first delinquency is incorrect, then by all means dispute the information.
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Lisa M.
New York, NY  |  September 28, 2011
I have positive credit card information that are 12-15 years old in my credit report. Will my credit score decrease if I delete them? My credit score is in the low 600s.
Avatar
Bills.com
September 29, 2011
First, removing strong or positive accounts from a consumer's credit file will almost certainly decrease a consumer's credit score. Second, removing the oldest account from a credit file will reset the length of the credit history to the next-oldest account, which may have a significant negative impact on a credit score.

I do not see any advantage to removing positive history from a credit file.
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Melissa T.
Chatham, MA  |  September 22, 2011
There are negative items on my credit report that are over 7.5 years old. These are not taxes or bankruptcies. How do I get them removed?
Avatar
Bills.com
September 23, 2011
Dispute the derogatories that are older than 7½ years on your credit report.
Avatar
Bills.com
May 14, 2010
Accurate derogatory entries may stay on a credit report for 7½ years, as you suggested. Some consumers will dispute derogatory items on their credit report. If a creditor does not respond to a disputed item, the credit reporting agency is obligated to remove the item from the consumer's file.
Avatar
Misty .
May 14, 2010
So there is no way to remove these delinquent closed items before the 7.5 years have passed? I have delinquent items from 2004 all closed/settled I must wait 7.5 years?
Avatar
Bills.com
April 09, 2008
If you visit www.annualcreditreport.com you can see your credit report on the internet itself. This is a government mandated website which entitles you to one free report from each of the 3 credit bureaus each year.
Avatar
T. C.
April 09, 2008
I live abroad (Spain) and have requested my credit report twice by mail and have never received it. Do you know how I can get my credit report when living abroad?
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