Reviews: Washington Mutual

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Washington Mutual Reviews

1.0 of 5 | 2 Reviews
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1.0
Rates & Fees
1.0
Customer Service
1.0
Knowledge & Expertise
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  • Washington Mutual, known as WaMu, was one of the largest banks in the United States, before it was placed into receivership by the US Government. WaMu's mortgage division was also one of the biggest around. JP Morgan Chase bought the holdings of WaMu, including Washington Mutual Mortgage.

    Before its demise, Washington Mutual was the sixth largest bank in the US, with assets of over $300 Billion. Washington Mutual's mortgage losses in the sub-prime market played a large part in the collapse of the company.

    Headquarters: Seattle, WA
    Website: www.wamu.com is now redirects to Chase's Web Site

  • Additional Information

    Washington Mutual Loans serviced 1,211,346
    Washington Mutual Top States CA, WA, NY, NJ, MD, VA, OR, IL, GA, MI

Bills.com Rating

1

WaMu offered a wide range of products and had grown into one of the largest loan originators in the US, before it collapsed

Pros: Before It Was Closed, WaMu Offered Flexible Loan Products, Comprehensive Online Account Info, Competitive Rates
Cons: WaMu No Longer Exists. Before It Was Bought By Chase, It Had A Reputation For Poor Customer Service And Charging For Phone Payments

Reviews & Ratings

Credit Report and Washinton Mutual Review

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Douglas P.
San Diego, CA  |  February 03, 2011
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1.0

1.0
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Knowledge & Expertise

Washington Mutual Mortgage is a complete waste of time. I had a mortgage loan with them about 10 years ago. They sold the loan and still report it to the credit report agencies. They were bought out by Chase. When you call Chase they put you on hold for a minute and then disconnect the call. Does anyone know how to get these clowns off your credit report?

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Wm N.
Frisco, CO  |  April 16, 2011
 
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Knowledge & Expertise

Write the credit agencies TransAmerica Equifax and Experian directly and dispute the validity of the information. They have to prove it correct or remove it

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Sister M.
Durham, NC  |  May 27, 2011
 
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Knowledge & Expertise

I too am having this problem, did you get it resolved, if so how? Thanks

It's all about the money - THEIR SUCKING EVERY PENNY OUT OF YOU

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Jackie R.
T/o Old Bridge, NJ  |  June 06, 2011
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When I thought I was receiving a mortgage with one bank, it turns out that that bank only serviced the loan. I have had such a hard time in the past dealing with the servicing bank, and come to find out they are governed by my mortgage holder, Washington Mutual, who will not bend an inch to assist even with the Obama assist programs. Well, now things are getting better for us and hopefully we will be able to refinance with someone else. WM really is horrible to deal with. Sad

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