High marks for customer service and choice of products. They've developed a great brand and work hard to protect it. They are clearly a great option for anyone looking to keep all their banking and lending needs with one institution.
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.7 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance services through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. Headquartered in San Francisco, CA, they are the #1 retail mortgage lender and mortgage servicer (as of 2014). Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. NMLSR ID 399801. Equal Housing Lender.
Great customer service, exceptional products, national presence, strong management, good rates - a large home mortgage provider
Long hold times, poor branch locations, inflexible programs, sometimes bureaucratic