Loan Depot Reviews

Overall rating
3.0 of 5.0 (4 Votes)
Rates & Fees:
Customer Service:
Knowledge & Expertise:

Bills.com's Review

The pioneers that first brought direct-to-consumer lending to mainstream America are back at it again with Loan Depot, serving our customers with low rates, fast closings, and more educational resources than ever before. In these challenging and changing economic times, it's more important than ever to choose a home loan partner you can trust who will be there for years to come.

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About Loan Depot

Loan Depot is a young company, but with one of the more experienced and respected management teams in the business. They are known for building efficient processes to allow their loan officers to provide great service to customers. They are on the rise.

Headquarters
Irvine, CA
Customer Reviews (4)
not very nice
by December 3, 2014

lindsy Davis was not very nice and hung up on me.

Canceled the loan 2 days after the $495.00 charge. Now they are giving me a hassle about a refund.
by September 30, 2014

All that I have to say is don't give them the money unless you really want to take a $495 dollar hit. The company calls it a loan lock fee. The loan officer said it was for the appraisal. I canceled the appraisal and any Underwriting before it even happened. These people solicited me, took my money, when I canceled all further progress they wrote me in quotes. “Unfortunately the rate was locked and is because of the signed lock agreement. I can forward you a copy of it if you would like" no refund!

Simple and smooth.
by June 25, 2014

I refinanced my home with these guys and I was a little skeptical at first, but being a business owner, I know there are always unhappy campers, regardless of how good you are; and they're way more likely to leave a review than a satisfied client. So, here I am, fighting the odds, haha.

Fabulous Service
by March 13, 2014

I was blown away by the service I received from Kathy Reed and Kathy Nguyen I was not always easy to work with but they were out to make me have a great experience and that they have, I would recommend them for a Refi anytime All went well and smooth Roland B

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