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Bank of America Bill Pay Review September 2022

Bank of America offers a wide range of products, including Hom Equity Loans, HELOCs, and personal loans. They also provide many online bill pay services to help you automate your payments.
Rebecca LakeSep 11, 2022
Editor’s Note
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At Bills.com, we strive to help you make financial decisions with confidence. While many of the products reviewed are from our Service Providers, including those with which we are affiliated and those that compensate us, our evaluations are never influenced by them.

Bank of America - Debt Consolidation Loans, Home Equity Loans
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3.8
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Paying bills online can offer convenience and save time if you're scheduling recurring payments. Bank of America Bill Pay makes it easy to pay bills online or from your mobile device, and it's free to use for Bank of America customers.

 Wondering how it works? This Bank of America Bill Pay review covers the most important things to know about online bill payment services.

Description
Types of ServiceOnline Bill Pay, Mobile Banking
Contact InformationOnline Banking support, 800.432.1000, or via Online Mobile App or Website via login
Service or Support HoursMon–Fri 8 a.m.-11 p.m. ET Sat–Sun 8 a.m.-8 p.m. ET
Linkshttps://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/bill-pay/

What Is Bank of America's Online Bill Paying?

Bank of America Bill Pay is a free banking service available to personal and business banking customers with checking, savings, or home equity line of credit accounts with Bank of America. Bill Pay allows you to schedule one-time, future, or recurring payments to billers from an eligible Bank of America bank account.

You'll need to enroll in online banking to use Bank of America Bill Pay. Once registered, you can schedule payments to your billers. There is no limit to the number of bills you can pay from your Bank of America accounts. Bank of America doesn't charge a fee to use Bill Pay.

So why use Bank of America Bill Pay? There are advantages to paying bills online:

Eliminate the need to write checks

  • Save money on postage since there's nothing to mail
  • Streamline bill payments through automation
  • Avoid missed or late payments (and their associated fees)

Online bill pay services can save time and money while simplifying your monthly budgeting process. Roughly two-thirds of the global population uses digital payments, including online bill payment services, to manage their money, and convenience is a driving factor.

Ways to Pay Bills With Bank of America

Once you enroll in online banking, you can start using Bank of America Bill Pay. You can pay bills online through the Bank of America website or the Bank of America mobile banking app.

The process for paying bills with Bank of America is relatively simple and involves just three steps:

  • Log in to online or mobile banking and select Bill Pay from the menu
  • Add the company or person you want to pay
  • Enter the amount and due date, then select Make Payments

You can receive eBills through Bank of America online banking. An eBill is an electronic statement from a biller showing the amount due and the due date. When you set up eBills, you can opt to pay the total amount due or make partial payments through the Bill Pay service.

Again, there's no fee to use Bank of America Bill Pay. Once you schedule a payment, the amount is deducted from your account on the day the payment is sent. Bank of America recommends scheduling payments at least five business days before the due date to ensure they arrive on time.

If you schedule a payment through Bill Pay to a biller that doesn't accept online payments, Bank of America will send it to them on your behalf. Money is deducted from your account when the biller deposits the check.

In addition to Bill Pay, you have other options for paying bills with Bank of America:

  • Writing and mailing a paper check
  • Paying through the biller's website using your Bank of America debit card or credit card
  • Withdrawing cash at the ATM to pay billers in-person

 You can use one or all of these methods to pay bills, along with the Bill Pay service.

Bank of America App to Pay Bills

The Bank of America mobile banking app allows you to pay bills 24/7 from virtually anywhere, as long as you have an internet connection. The app is free to download. You can use it to do your Bank of America online banking.

 Here's how paying bills with the Bank of America app works:

  • Open the app and log in
  • Select Bill Pay
  • Select the payee (i.e., the business or person you wish to pay)
  • Enter the amount and deliver by date
  • Review the details, then select Pay

 You can change the frequency of payments in the app. So if you'd like to pay your mortgage automatically each month, you can do so. Or you can select one-time payments instead.

 Once you select Pay, you'll also have an opportunity to save a copy of the payment details for your records. You can review payment history and activity through the app.

Bank of America Online Bill Paying

Paying bills through the Bank of America website isn't that different from using Bill Pay through the mobile app. Here's how it works:

  • Navigate to the Bank of America online banking website and log in
  • Hover over the Bill Pay tab and select Payment Center
  • Select the payee you wish to pay
  • Choose the payment amount and due date
  • Review payment details, then select Make Payment

 You can choose AutoPay if you want monthly bills to be automatically paid. And similar to paying bills with the mobile app, you'll have the opportunity to save a copy of your payment details and review payment activity.

What Kind of Bills Can You Pay With Bank of America?

Bank of America Bill Pay allows you to schedule various bill payments. The kinds of bills you can pay include:

  • Mortgage payments
  • Utility bills and other house bills
  • Credit card payments (including Bank of America credit cards)
  • Loan payments

You can’t pay all bills through the Bank of America bill pay services. For example, if you need to pay rent, but the rental agency doesn't accept electronic payments, you might pay them with your debit card or write a check instead. Or, if you need to schedule a tax payment to the IRS, you'd do that through the IRS website.

Is it safe to pay bills with Bank of America's bill-paying service?

Bank of America Bill Pay is safe and secure. Like other banks, Bank of America implements numerous security measures, including encryption, to protect your personal and banking information.

You can also take steps to secure your online and mobile banking details by:

  • Choosing strong passwords
  • Keeping your contact information up to date
  • Enabling push alerts to notify you of new account activity
  • Enabling fingerprint or facial recognition on your devices

This Bank of America Bill Pay review should have answered most of your important questions about how the service works. Here are answers to a few additional frequently asked questions to wrap things up.

FAQs About Bank of America Bill Pay

Can I use Bill Pay to pay a person?

Bill Pay is designed for paying bills, but you can use the service to send payments to an individual. You'd just need to add the person's identifying information as a new payee in the Bill Pay menu.

Does Bill Pay send a physical check?

Bank of America Bill Pay uses electronic payments to transfer money from your accounts to your billers. Suppose you schedule a payment to a biller that does not accept electronic or online payments. In that case, Bank of America will send a paper check to them on your behalf.

How long does BOA Bill Pay take?

You can schedule payments through Bank of America Bill Pay in minutes. Payments are deducted from your account on the date sent to your biller. It takes up to two business days for Bill Pay payments to be reflected in your account balance. Bank of America recommends scheduling payments at least five business days before the due date.