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Billshark Review September 2022

Billshark is a bill negotiation service that aims to help consumers reduce their monthly expenses. Billshark has a team of expert negotiators who work with billers on behalf of customers to find savings.
Rebecca LakeSep 12, 2022
Editor’s Note
Advertising Disclosures

At Bills.com, we strive to help you make financial decisions with confidence. While many of the products reviewed are from our Service Providers, including those with which we are affiliated and those that compensate us, our evaluations are never influenced by them.

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Overall rating:
3.7
Bills.com rating

Finding ways to lower your bills can be a money-saver and help simplify monthly budgeting. If you don't have time to comb through your statements to look for ways to save, you can have Billshark do it for you. 

Billshark at a Glance

Description
Types of ServiceBill Negotiation, Subscription and service negotiation
Contact InformationEmail at Customer Support [email protected] or by phone at 800-957-1710
Service or Support HoursNo direct customer service provided
Linkshttps://www.billshark.com/

Billshark is a financial service that helps with bill negotiation and saving money on subscriptions. If you're curious about how it works or whether it's worth it, our Billshark review is a must-read. 

What is Billshark?

Billshark is a bill negotiation service that aims to help consumers reduce their monthly expenses. Billshark has a team of expert negotiators who work with billers on behalf of customers to find savings.

In addition to bill negotiation, Billshark can help cancel unused or wanted subscriptions. That's important, considering that the average person spends $219 per month on subscription services, and 74% of Americans admit to paying for at least one service they'd forgotten about.

Cutting out $200 per month in unused subscriptions could save you $2,400 a year, which is money you could use to pay down debt or fund your savings goals. Billshark claims to be able to save its customers as much as 25% per month when paying bills.

How does it work: What does Billshark cost?

Billshark helps people who want to negotiate bills, cancel subscriptions, or both. When you sign up for Billshark, you specify what you need help with: negotiating bills or canceling subscriptions. The Billshark team then works to negotiate bills for you or find and cancel unused subscriptions. 

In exchange, you pay Billshark a fee for those services. Here's how the fees break down:

  • Bill negotiation - 40% of savings (one-time fee)
  • Subscription cancellation - $9 per canceled subscription

So, for example, if Billshark can reduce your cell phone bill by $40, you'd pay them $16. Or if Billshark cancels four subscriptions for you, you'd pay them $36. 

Billshark guarantees its services. If expert negotiators cannot save you money, then you pay nothing. 

What bills can Billshark negotiate?

Billshark can negotiate a variety of bills from a wide range of companies.

The services Billshark can negotiate include:

  • Home security
  • Wireless services
  • Internet
  • Pay TV
  • Landline phone
  • Satellite radio
  • Pest control

Billshark negotiates with numerous providers in each service category. Some of the billers Billshark works with include:

  • ADT
  • AT&T
  • Comcast
  • Cox
  • DirecTV
  • Dish
  • SiriusXM
  • Time Warner Cable

You can choose the 'Other' option if you don't see your provider's name listed when choosing which bills you want Billshark to negotiate. Again, if Billshark cannot negotiate and save you money, you don't have to pay the 40% fee. 

On the subscription side, Billshark can help with canceling many services. Some of the service providers you can choose from include:

  • AAA
  • Amazon Prime
  • Audible
  • BJ's Wholesale Club
  • Blue Apron
  • Chewy
  • DoorDash DoorPass
  • ESPN
  • HBO Max
  • Instacart
  • NBC/Peacock
  • Netflix
  • Sling TV

There's also an 'Other' option here if you don't see your service listed. 

Can Billshark save money?

According to the Billshark website, customers can save up to 25% on their monthly bills. There are numerous testimonials from people who say that Billshark has been able to help them lower their bills or get rid of unwanted subscriptions. The most significant savings from a single customer totals $9,500. 

Whether Billshark can save you money can depend on which bills you want to negotiate. Billshark primarily works with house bills, like internet and wireless services. Suppose you're looking for help with medical bills, credit card bills, or student loans. In that case, Billshark won't be able to negotiate any of those payments. Billshark doesn't negotiate utility services either. 

If you have bills that Billshark can negotiate, you might save a little or a lot. For example, suppose you're asking Billshark to negotiate your cell phone bill, and you're already on the next to the lowest plan. In that case, they may be unable to carve out that much more in savings. 

You'll have the opportunity to estimate savings before asking Billshark to negotiate. That way, you can compare the potential savings against what you might pay in fees to decide if it's worth it. 

Is Billshark legit?

Billshark is a legitimate company that Mark Cuban backs. The company was founded in 2016 and has collectively saved its customers around $10 million. On average, the typical customer saves $300 per bill annually. 

Billshark is a Better Business Bureau accredited business, and it currently has an A- rating. The average customer review rating is 3.68 out of 5 stars. Customer complaints about Billshark primarily center around issues with billing or the service itself. 

How much does Billshark cost?

The amount you'll pay for Billshark depends on the services you're using. Again, there are two different price points for bill negotiation services and subscription cancellations. 

You'll pay 40% of any savings Billshark can realize for you with bill negotiation. If Billshark can't save you anything, then you don't pay. But there is a catch of sorts. If Billshark can negotiate savings for you, you can't refuse or deny the offer. So once you start using Billshark, you have to pay their fee if they're able to save you money. 

Billshark does cap fees at two years' worth of estimated savings. So if Billshark reduces one of your bills by $15 a month for 12 months, you'll pay Billshark $72 for that savings. You'll be invoiced for your savings after they're negotiated. Billshark does allow you to pay the fee in installments if necessary. 

Subscription cancellations are billed at a flat rate of $9 per cancellation. If you use Billshark to cancel subscriptions, they'll also try to get credits or refunds owed to you at the time of the cancellation. 

How do I cancel Billshark?

You can cancel Billshark by logging in to your account online or through the Billshark app. There is no penalty for canceling Billshark; you can do so at any time. However, if Billshark has negotiated any savings for you prior to cancellation, you would need to pay their fee for doing so if you haven't already.

If you're having trouble canceling your account, you can reach out to customer support.

Help is available by phone at 1-800-957-1710. You can also email Billshark at [email protected] 

Frequently Asked Questions

Can I negotiate my own bills?

You can negotiate bills on your own without using Billshark. But Billshark's services are designed to save you time and maximize the amount of savings you can realize. If you decide to use Billshark, they'll communicate with your billers so that you don't have to.

What's the Billshark rewards program?

The Billshark rewards program allows you to earn rewards when you negotiate bills. For each bill you send to Billshark, you can earn $25 in reward dollars. Rewards can be applied to purchases at participating retailers and restaurants. You can also take advantage of daily deals and enter giveaways to win free gift cards. 

Is Billshark safe?

Billshark uses bank-level security to encrypt and protect customer information. Billshark never sells any of its customer data to third parties.