MRS Associates Debt Collection

MRS Associates is a large debt collection firm. Speak with confidence if they call, but learning what to say and not to say.

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IN THIS ARTICLE:
  • Validate a debt as soon as you receive notice from MRS Associates or any debt collector.
  • Check the statute of limitations on debt in your state to see if you can use it as a defense.
  • Never ignore a legal summons. Answer it and appear in court to defend yourself and avoid a default judgment.
This isn't MRS Associate's Website.

You are not at the debt collector MRS Associates' website. You probably searched for "MRS Associates" and clicked on the link for the Bills.com article about them, as it ranks at the top for a lot of search terms.

To reach MRS Associates, call (888) 334-5677. Their website is https://www.mrsbpo.com.

How to Handle Collection Calls From MRS Associates

Are you getting collection calls, texts, or letters from MRS Associates? That can be nerve-wracking. Some collectors try to collect on debts you are not required to pay. If that happens, it is your responsibility to protect yourself, as the only goal of the debt collector is to get you to pay. Understand the proper steps to take when you MRS Associates calls or sends you a  letter.

MRS Associates is a collection agency. They are based in Cherry Hill, NJ. They buy collection accounts from banks, credit unions, consumer finance companies, commercial retailers, and auto finance companies. They also collect on delinquent student loans.

MRS Associates calls itself a an account receivables management company, and deemphasizes its role as a debt collector in company descriptions. They are one of the largest US-based collection agents.

Receiving Collection Calls?

Call 800-998-7497 to speak with a Money Coach. Discuss what to say and not to say in a phone call with a debt collector. Make a financial plan to avoid this kind of problem reoccuring.

MRS Associates
Sources: BBB, company Web site
1930 Olney Ave.
Cherry Hill, NJ 08003
(888) 334-5677
www.mrsbpo.com/
MRS Associates employs between 500 and 1,000 people in Cherry Hill, NJ, Westerville, OJ, and Mumbai, India. The company is privately held, and is lead by co-CEOs Saul Freedman and Jeff Freedman.

Take these steps when MRS Associates contacts you to collect a debt:

1. Learn the Statute of Limitations

Two pieces of information are key here to how you respond to a collection call or letter from MRS Associates:

  • The age of the debt
  • The statute of limitations that applies

Answer these three questions to learn the statute of limitations on your debt:

  1. Learn the date the account became delinquent or when you made your last payment. Review your records. If you have no records, call the customer service department at the original creditor and ask if the company has a record of your last payment. Get a copy of your credit reports to see what the original creditor and collection agents reported to Equifax, Experian, and TransUnion. The delinquency date in your credit reports may be incorrect. Use your own or the original creditor's records as an accurate guide.
  2. Learn your state’s statute of limitations for this type of debt. Read the Bills.com state statute of limitations article to learn how much time remains on the statute of limitation clock for this account.
  3. Decide if the statute of limitations clock ran out. The statute of limitations clock starts when the account becomes delinquent. Add 30 days to your last payment due date plus the number of years in your state’s statute of limitations to learn if the statute of limitations clock expired for this account.

 

Is MRS Associates Contacting You to Collect a Debt?

Once a debt collector calls you, you have less time and fewer options than when your debt first goes delinquent. However it still makes sense to contact one of Bills.com’s pre-screened debt help providers for a free, no-obligation debt relief quote.

If the statute of limitations expired, under the federal Fair Debt Collection Practices Act (FDCPA), a collection agency may not legally file a lawsuit against you. It is not illegal for an original creditor or one of its representatives to sue you, even after the SOL expires. A collection agency can ask you to pay the debt, but it may not threaten you or launch any court case against you.

If the SOL clock on your debt ran out, send MRS Associates a written cease communications notice immediately to stop the company's telephone calls.

Validate Your Debt

What if a debt does not appear in your credit reports? It doesn’t matter. What appears or does not appear in your credit reports does not determine if you owe a debt. Debt validation determines if you owe a debt.

If the statute of limitations clock ran out, then stop your analysis here and send the cease communications letter mentioned above. If the statute of limitations has not expired, then move on to the next step, which is validating the debt.

2. Validating Debt

Validate a debt when MRS Associates contacts you to collect a debt. You have 30 days to validate the debt, so act quickly. Follow the steps described in the Bills.com debt validation article to preserve your rights under the FDCPA. Validate a debt regardless of your personal belief of you being responsible for the debt.

Some Debts are Less Likely to be Validated

Is it worth your time to validate a debt? Yes! Collection agents cannot validate 41% of the accounts less than 3 years old. Collection agents cannot validate 64% of the accounts 6 years of age or older. Overall, the debt industry can validate about half of all accounts (The Structure and Practices of the Debt Buying Industry (PDF)). The least likely accounts to be validat­ed are med­ical, tele­com­munica­tions, and utility debts.

MRS Associates must validate the debt according to the law. If it doesn’t, then send MRS Associates a notice of insufficient validation. If MRS Associates cannot validate the debt, then it has no legal basis to collect the debt. That means that in most states, it will put itself in hot water if it uses the courts to force you to pay.

Move to the next step if MRS Associates can validate the debt and the statute of limitations has not expired.

3. Negotiate A Settlement With MRS Associates

Collection agents buy collection accounts or are hired by original creditors to collect delinquent accounts. Typically, collection agents buy accounts for 1 to 10 cents on the dollar. We don't know the average price MRS Associates pays for when it buys collection accounts from original creditors. 

Whether MRS Associates owns your collection the account or is hired to collect by the original creditor, their goal is to collect as much as it can from you.

MRS Associates probably pays its debt collectors on a commission. Collectors earn extra pay to make deals at the end of the week or end of the month. Use this to your advantage if you want to negotiate a settlement to the debt.

MRS Associates has a huge range of flexibility in settling your debt. Expect settlements to range from 40 to 60 cents on the dollar.

Use our Debt Payoff Calculator. It's Free.

Unsure the best way for you to get out of debt? The Bills.com Debt Payoff Calculator helps you find the best way to pay down your debt by comparing five common debt help methods. It’s free!

If you don't feel comfortable negotiating with aggressive debt collectors consult with an effective, professional debt settlement provider. Debt settlement companies employ teams who do nothing but negotiate settlements all day. Debt settlement company negotiators know the range original creditors and collection agencies have accepted for settlements in the past. They use this knowledge to get the best settlement possible for you.

MRS Associates Lawsuit

MRS Associates hires lawyers to sue consumers. If you have no assets and a limited income, it pays to talk to MRS Associates to explain your financial situation. If you can prove you have little to pay, you will probably not find yourself on the receiving end of a lawsuit.

If MRS Associates files a lawsuit against you, consult with a lawyer in your state who has consumer law experience. You must file an answer to MRS Associates’ summons and complaint or you will lose the lawsuit automatically. If you lose, MRS Associates will be awarded a civil judgment. A judgment allows it to garnish your wages, levy or freeze your bank account, place a lien on any property you own, or allow the sheriff to seize your personal property. Ignoring a summons will not make it go away, so respond to any lawsuit.

Bills Action Plan

Take these three actions when MRS Associates calls to collect a debt:

  1. Learn the statute of limitations that applies to your account
  2. Send MRS Associates a debt validation notice. You have a limited time to do so, so don't delay
  3. If necessary, negotiate a settlement to the debt. Hire a negotiator if this is not one of your strengths.

Consult with a lawyer if MRS Associates — or anyone else for that matter — files a lawsuit against you.

22 Comments
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  • M
    Molly Meraz,
    Apr, 2020

    I still have the boxes and router the reason I have not returned then is cause after I stop service on 2/25/2020. I got sick and then Calif residents over 65 were directed to stay home (I'm 72 and will be 73 in May.) My son is bringing my groceries so i guess I'll have him take the items unless they can pick them up. Please let me know how much I'll owe once I get the items returned. I'm kinda short on money my husband passed away on 2/11 and the hospital Bill's are coming in so my life is still kinda of crazy. If I received calls my son set up my phone so only if the name appears or I know who is calling before I answer it. Sorry but spectrum never let me know this was going into collections

    • 35x35
      Daniel,
      Apr, 2020

      Molly, I am sorry to read of your husband's recent passing. 

      You didn't reach MRS Associates. To contact them, please call (888) 334-5677 or visit their website.

      I sure hope they offer you some flexibiilty given the circumstances.                                                                   

  • F
    Frank A Perez,
    Apr, 2020

    Contact me at 5**-6**-***1. My date of birth is */*7/**

    • 35x35
      Daniel,
      Apr, 2020

      Frank, you didn't contact MRS Associates. I took your phone number and date of birth out of the request you made, so it is not visible to the public.

      Please contact MRS Associates at (888) 334-5677. Their website is https://www.mrsbpo.com.

  • J
    Juan,
    Apr, 2020

    Why do I get a call that immediately hunts up them when I call back you are asking for my personal info. If you are calling me and have my number you should have that linked to a name. Don’t expect me after all the breach there is been to credit bureaus, card companies to disclose my personal info when you don’t even what to identify yourselves! Mail me your business and I’ll decide if you are a legit company that deserves my time and attention!

    • 35x35
      Daniel,
      Apr, 2020

      Juan, you appear to think we are the debt collector MRS Associates or associated with them. We are not. Our firm is Bills.com. We write about consumer finance issues. You may have searched for MRS Associates and clicked on an article we wrote about them, as it ranks at the top for a lot of search terms related to that collection agency.

      Their phone # is (888) 334-5677, and their website is https://www.mrsbpo.com/

      It is good to be cautious about sharing personal identification information. I have no idea if you really owe a debt but MRS Associates is a legitimate business.

  • R
    Regina Virgilio,
    Feb, 2020

    I want to pay my bill on line. How do I do this?

    • 35x35
      Daniel,
      Mar, 2020

      Regina, you need to contact MRS Associates. You probably searched for "MRS Associates" and clicked on the link for the Bills.com article about them, as it ranks at the top for a lot of search terms.

      To reach MRS Associates, call (888) 334-5677. Their website is https://www.mrsbpo.com.

    • V
      Velva Wilson,
      Apr, 2020

      I want to pay my bill.

      • 35x35
        Daniel,
        Apr, 2020

        You didn't reach MRS Associates, Velva. To contact them, please call (888) 334-5677 or visit their website.

  • K
    Kayla,
    Feb, 2020

    Hi Daniel, So I took out a terrible student loan advertised on tv back in 2007 for $10k. I started paying on the student loan immediately. Fast forward MRS Associates now has the loan and it is back up to $13k. Currently its’s under $11k. I having been paying MRS Associates $50 a month for 2 years and 4mos to date. Only because it’s effected my credit score. I am TIRED of making these payments. I have been trying to make this loan go away for years and it still has not been paid OFF or deleted off of my credit report. I also paid a credit deletion company for 6 mos and they were unsuccessful at getting this loan off. So I really need help, what do you suggest I do at this point to get rid of this debt?

    • 35x35
      Daniel,
      Feb, 2020

      Kayla, I can't give legal advice, so please don't consider any information I share legal advice.

      Unfortunately, you don't have a lot of options. If the debt is a legitimate one that you accept is your responsibility, paying it off is really the only option. You can pay it off through monthly payments, through refinancing it (if you can qualify for a loan) or by negotiating a settlement. 

      What seems odd to me is that they are taking $600 a year in monthly payments. That size payment doesn't even dent the total; without interest it would take more than 20 years to pay it off. It would seem they could sue you and try to garnish your pay or go after your bank account. 

      What to do depends on a large number of factors, including how you earn your income, the state in which you live, and whether you could come up with a lump sum to offer in a settlement.

      If you want to discuss this, please email your phone number and a good time to call to FinancialHealth@bills.com? 

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