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- Federal law allows consumers to collect damages caused by credit reporting errors.
- Consult with a lawyer who has experience in civil litigation.
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Bank of America misapplied a mortgage payment, reported a non-payment, and caused my credit score to drop and raised my closing costs. What recourse do I have?
What recourse do I have if Bank of America misapplied a payment, and admitted as such, causing my credit score to plummet right before closing on a mortgage Thereby causing me to pay 1.75% closing costs when it was their fault? Thanks a ton.
Your question goes to the heart of the enforcement section of the Fair Credit Reporting Act (FCRA), which is a federal law. A consumer harmed by incorrect information reported to or by the credit reporting agencies can collect damages under the FCRA. You may also have a cause of action in your state court for negligence and breach of contract. Before we analyze your question, let us review the FCRA and the relevant code sections.
The purpose of the FCRA, 15 U.S.C. § 1681 et seq. (PDF), is "to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this title." (15 U.S.C. § 1681(b))
Congress gave consumers several causes of action (legal reasons to file a lawsuit) and set limits on damages consumers can recover under the FCRA. (These limits are separate from any breach of contract or negligence claims under state law.)
Civil Liability For Willful Noncompliance
Below is the first of two relevant sections of the FCRA that give consumers damaged by creditors a cause of action:
- In general. Any person who willfully fails to comply with any requirement imposed under this title with respect to any consumer is liable to that consumer in an amount equal to the sum of
- (A) any actual damages sustained by the consumer as a result of the failure or damages of not less than $100 and not more than $1,000; or (B) in the case of liability of a natural person for obtaining a consumer report under false pretenses or knowingly without a permissible purpose, actual damages sustained by the consumer as a result of the failure or $1,000, whichever is greater;
- such amount of punitive damages as the court may allow; and
- in the case of any successful action to enforce any liability under this section, the costs of the action together with reasonable attorney's fees as determined by the court.
- Not shown here because it is not relevant to this discussion
- Attorney's fees. Upon a finding by the court that an unsuccessful pleading, motion, or other paper filed in connection with an action under this section was filed in bad faith or for purposes of harassment, the court shall award to the prevailing party attorney's fees reasonable in relation to the work expended in responding to the pleading, motion, or other paper.
- Clarification of willful noncompliance. For the purposes of this section, any person who printed an expiration date on any receipt provided to a consumer cardholder at a point of sale or transaction between December 4, 2004, and the date of the enactment of this subsection but otherwise complied with the requirements of section 605(g) for such receipt shall not be in willful noncompliance with section 605(g) by reason of printing such expiration date on the receipt. (15 U.S.C. § 1681n)
The next section is a bit more interesting because the damage limits are higher, and the description of the damaging actions is closer to what you described.
Civil Liability For Negligent Noncompliance
- In general. Any person who is negligent in failing to comply with any requirement imposed under this title with respect to any consumer is liable to that consumer in an amount equal to the sum of
- any actual damages sustained by the consumer as a result of the failure; and
- in the case of any successful action to enforce any liability under this section, the costs of the action together with reasonable attorney's fees as determined by the court.
- Attorney's fees. On a finding by the court that an unsuccessful pleading, motion, or other paper filed in connection with an action under this section was filed in bad faith or for purposes of harassment, the court shall award to the prevailing party attorney's fees reasonable in relation to the work expended in responding to the pleading, motion, or other paper. (15 U.S.C. § 1681o)
Analyzing Your Facts
A lawyer drafting your pleading will relate your facts somewhat like this: You made a vehicle loan, credit card, mortgage, or personal loan to Bank of America in a timely manner, and through its negligence it gave an inaccurate report to the credit reporting agencies knowing that doing so would cause a degradation of your credit score. Bank of America's negligence and inaccurate report is the cause of your mortgagee offering you a loan with loan terms significantly higher than you would have qualified for had Bank of American made an accurate report to the credit reporting agencies. The resulting damage was an additional 1.75%, which equals $xx,xxx.
As mentioned earlier, you may also have a negligence or libel cause of action in your state's court system. In this type of pleading, your lawyer will use slightly different language to achieve the same argument when filing the lawsuit against Bank of America.
As implied, this is not a do-it-yourself type of exercise. Consult with a lawyer who has experience in civil litigation or consumer law. When interviewing candidates, ask about the lawyer working on a contingency fee, which will reduce or eliminate your out-of-pocket costs.
I hope that the information I have provided helps you Find. Learn. Save.
Best,
Bill
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Dealing with debt
Mortgages, credit cards, student loans, personal loans, and auto loans are common types of debts. According to the NY Federal Reserve total household debt as of Q1 2024 was $17.69 trillion. Housing debt totaled $12.82 trillion and non-housing debt was $4.88 trillion.
According to data gathered by Urban.org from a sample of credit reports, about 26% of people in the US have some kind of debt in collections. The median debt in collections is $1,739. Student loans and auto loans are common types of debt. Of people holding student debt, approximately 8% had student loans in collections. The national Auto/Retail debt delinquency rate was 4%.
Collection and delinquency rates vary by state. For example, in Alabama, 15% have student loan debt. Of those holding student loan debt, 9% are in default. Auto/retail loan delinquency rate is 7%.
To maintain an excellent credit score it is vital to make timely payments. However, there are many circumstances that lead to late payments or debt in collections. The good news is that there are a lot of ways to deal with debt including debt consolidation and debt relief solutions.