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CashCall Loan Collection

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Mark Cappel
UpdatedApr 29, 2024
Key Takeaways:
  • CashCall offers what are commonly known as payday loans.
  • The interest on payday loans is the highest available to consumers.
  • Avoid payday loans if at all possible.

I got a CashCall loan I never repaid. How do I resolve this debt? Also, Capital One has a judgment against me. What can I do?

Bill, regarding a Cash Call loan. Long story short, I got myself into some serious financial problems with gambling. I had a Cash Call loan that was never confirmed with a payment. The Loan was made in June 2006. I have one by one been settling my debt issues, but it has taken some time to do so, and I now have a judgment with Capital One, and this Cash Call loan. Cash Call has now come calling (through what appears to be a company that has purchased the debt)I had no collection known to me through the original company (Cash Call) and received notification in December 2009 that this collection agency was now coming after me. I expect that Capital One will be enforcing a bank levy at any moment and that entire process (judgment action) without my even knowing it had as I was out of the state when they did it. Is there any protection in the Cash Call loan for me in that I never confirmed the debt with a payment. What is your recommendation?

You borrowed an undisclosed amount of money from CashCall in 2006 and you never made a payment. A collection agent is now attempting to collect the loan. On an unrelated matter, you have a pending judgment on a Capital One account.

CFPB Sues CashCall
In December 2013, the federal Consumer Financial Protection Bureau (CFPB) filed lawsuits against CashCall and its two subsidiaries Western Sky Financial and Delbert Services Corp. for unfair, deceptive, and abusive practices, including illegally debiting consumer checking accounts for loans that were void. See the article Need to Repay Cash Call or Western Sky Loan? for details.

Source: CFPB

I see four issues in your message:

  1. State usury laws and CashCall loans
  2. CashCall loan collection
  3. Debt validation
  4. Judgment on Capital One debt


CashCall is an Anaheim, CA firm that provides unsecured, signature loans to consumers. Rates vary by consumer, but some offered are 139.34% APR. CashCall avoids state usury laws, which limit the maximum interest rate charged to a consumer, by partnering with a bank in a state with no usury rates. The bank makes the loan, and then a few days later CashCall buys the collection account from the bank and becomes the owner of the loan.

CashCall is one of several firms offering high-interest signature loans. Many state attorneys general recommend that consumers avoid high-interest loans. See the Texas Attorney General and California Attorney General's resources about loan rates applicable in Texas and California, respectively.

Collection of Unsecured Debt has numerous articles on the collections process available to creditors. Read Collection Advise, which explains wage garnishments, liens, and bank levies.

Debt Validation

It is my understanding that you have received a notice from a collection agency for what the CashCall Loan. Consider requesting a debt validation to verify the loan. If the loan cannot be validated it cannot be collected.

Settling a Judgment

A creditor must obtain a judgment before it can collect a debt. This is a legal process that the creditor must complete. By law, the creditor must give the defendant adequate notice of the hearing, at which you have the option to appear. If you did not receive the notice of the summary or complaint, then read this article and comments on judgments and settlement to understand your options. Understanding debt negotiation and settlement and strategies will provide background information you need to resolve your accounts.

Bankruptcy and Credit Score

As a last resort, you may wish to consider bankruptcy. Your credit score will already have been affected by your other credit issues and the Capital One judgment. Your CashCall loan, like a payday loan may be considered in a bankruptcy filing if you qualify.


I suggest you do the debt validation on the CashCall loan and hopefully negotiate a reasonable settlement for that debt. Contact Capital One and negotiate a settlement before your bank account is levied or a wage garnishment is established. I advise contacting an attorney in your state who is experienced with debt and bankruptcy for further information on how to handle the judgment.

For the benefit of other readers who may be considering a CashCall or payday loan, the Federal Trade Commission suggests these alternatives to high-interest loans:

  1. Consider a small loan from your credit union or a small loan company. Some banks may offer short-term loans for small amounts at competitive rates. A local community-based organization may make small business loans to people. A cash advance on a credit card also may be possible, but it may have a higher interest rate than other sources of funds: find out the terms before you decide. In any case, shop first and compare all available offers.
  2. Shop for the credit offer with the lowest cost. Compare the APR and the finance charge, which includes loan fees, interest and other credit costs. You are looking for the lowest APR. Military personnel have special protections against super-high fees or rates, and all consumers in some states and the District of Columbia have some protections dealing with limits on rates. Even with these protections, payday loans can be expensive, particularly if you roll-over the loan and are responsible for paying additional fees. Other credit offers may come with lower rates and costs.
  3. Contact your creditors or loan servicer as quickly as possible if you are having trouble with your payments, and ask for more time. Many may be willing to work with consumers who they believe are acting in good faith. They may offer an extension on your bills; make sure to find out what the charges would be for that service — a late charge, an additional finance charge, or a higher interest rate.
  4. Contact your local consumer credit counseling service if you need help working out a debt repayment plan with creditors or developing a budget. Non-profit groups in every state offer credit guidance to consumers for no or low cost. You may want to check with your employer, credit union, or housing authority for no- or low-cost credit counseling programs, too.
  5. Make a realistic budget, including your monthly and daily expenditures, and plan, plan, plan. Try to avoid unnecessary purchases: the costs of small, every-day items like a cup of coffee add up. At the same time, try to build some savings: small deposits do help. A savings plan — however modest — can help you avoid borrowing for emergencies. Saving the fee on a $300 payday loan for six months, for example, can help you create a buffer against financial emergencies.
  6. Find out if you have — or if your bank will offer you — overdraft protection on your checking account. If you are using most or all the funds in your account regularly and you make a mistake in your account records, overdraft protection can help protect you from further credit problems. Find out the terms of the overdraft protection available to you — both what it costs and what it covers. Some banks offer "bounce protection," which may cover individual overdrafts from checks or electronic withdrawals, generally for a fee. It can be costly, and may not guarantee that the bank automatically will pay the overdraft.

I hope this information helps you Find. Learn & Save.



Struggling with debt?

If you are struggling with debt, you are not alone. According to the NY Federal Reserve total household debt as of Quarter Q4 2023 was $17.503 trillion. Student loan debt was $1.601 trillion and credit card debt was $1.129 trillion.

According to data gathered by from a sample of credit reports, about 26% of people in the US have some kind of debt in collections. The median debt in collections is $1,739. Student loans and auto loans are common types of debt. Of people holding student debt, approximately 10% had student loans in collections. The national Auto/Retail debt delinquency rate was 4%.

Collection and delinquency rates vary by state. For example, in Louisiana, 16% have student loan debt. Of those holding student loan debt, 10% are in default. Auto/retail loan delinquency rate is 7%.

Avoiding collections isn’t always possible. A sudden loss of employment, death in the family, or sickness can lead to financial hardship. Fortunately, there are many ways to deal with debt including an aggressive payment plan, debt consolidation loan, or a negotiated settlement.



JJanis, Jan, 2011
Pay your bills people! Take some responsibility for bills and debt you have accrued! What is wrong with you people - you complain about having to pay bills that are yours, grow up! Your problems are not our problems, some of us are actually responsible and pay our bills. Read and understand you contracts before signing and agreeing to terms.
BBill, Jan, 2011
Janis, my guess is that the readers who are not paying their bills did not plan on not paying them. Unexpected things happen in life. People can experience a job loss, a cut in income, a medical emergency, or some other life even that throws even the best prepared person into financial turmoil. At, we believe that consumers should be financially responsible. It is important that consumers have the tools available to find the best possible courses of action available to improve their financial lives, which is why we focus on educating consumers. You make an excellent point that everyone should a contract carefully before signing it, to make sure that the terms of the contract are understood.
BBill, May, 2010
MoneyMutual is a marketing organization that promises unsecured loans up to $1,000 on television advertisements and its Web site. MoneyMutual does not, despite its name, lend money to consumers. Instead, it refers consumers to payday and similar lenders. These lenders typically charge extremely high interest rates. As the article above suggests, you would be better served if you borrowed money elsewhere, or better yet, avoided borrowing money at all.
KKaren, May, 2010
OK, so after reading this, it looks like I won't call CashCall for a quick loan. What about MoneyMutual? I saw an ad on TV with Montel Williams talking about MoneyMutual. Are they any better?