Citimortgage is a great option for new buyers and experienced home owners looking to refinance. They offer a large variety of products and a option for online application. Their nationwide branches coupled with their advanced online portal allows a customer to keep updated throughout the mortgage process. However, their big size has potential problems in terms of flexibility.
Citimortgage is a subsidiary Citigroup Inc, and according to Wikipedia is “an American multinational investment banking and financial services corporation headquartered in Manhattan, New York City".1 The parent company company has a number of subsidiaries including Citibank.
The mortgagedaily.com reported that: Citimortgage's headquarter is located in Missouri. In 2014 they had about 16,000 employees. In 2016 they ranked number 12 in terms of residential loan origination. They originated about $24 billion of mortgages.
Citimortgage offers purchase, refinance, and home equity mortgage loans. They offer a large variety of mortgage products. According to JD Power’s U.S. Primary Mortgage Origination Satisfaction Study (2016) “CitiMortgage moves up three positions from fifth in 2015 to second this year, with a score of 851".
My loan has not closed in 99 days.... mortgage - new loan - 99 days passed and citi cant get t citi did not ask certain questions till after the contract end date/close date. I asked why were these questions not asked back in the 90 days prior to the contract closing date the entire 3 months citi was "processing" the loan. If these questions were asked at any point in the 3 months they had the application, the questions could have been answered before 10 days after closing and after closing extension.
We kept getting no-closing-cost refinance offers from Citi but were hesitant after reading these reviews. Finally did in late spring of 2014. The process was simple - two phone calls, one fax, and then a notary came to our house and we spent 30 minutes signing the paperwork. We had 18 years left on our mortgage and reduced it to 15, plus our payment is $22 less per month now. Huge savings in interest. I think now that the refinance rush is over and they're not so backed up, Citi refinances go fine.