Overall rating
3.0 of 5.0 (2 Votes)
Rates & Fees:
Customer Service:
Knowledge & Expertise:'s Review is a direct mortgage lender originating loans in 16 states. was founded in 1999 and headquartered in Charlotte, NC. is both a lender and broker and can help consumers find the best rate possible across numerous products. conducts most of its business online and over the phone, which allows them to offer some of the lowest mortgage rates in the marketplace. Logo


If you are comfortable with obtaining a mortgage loan online and over the phone, can be a great choice for you. By doing without physical office locations, often provides the lowest mortgage rates in many states. Their customer service team is very responsive to answering any questions and their web portal allows consumers to track their loan application process easily at the comfort of their home.

Charlotte, NC
Customer Reviews (2)
Re-Finance a lower rate
by July 29, 2020

Hi. When I started this process I completely forgot to read the reviews. This company has bad reviews. The only thing I don't like is that this company doesn't give 10 or 15 days extension to pay. I have to pay always the 1st because of the low rate offered. Another thing I wouldn't like if I can't pay online? I will tell you my experience. Actually it was good. It took less then 30 days to close. I did everything through the phone and mainly through emails. When I called or they called immediately they would return my calls and leave a message. Same with the emails. To close I was out of town and they sent a rep. where I was staying to sign the papers. Before that my husband had sign first at our home in another state. Overall my experience was good and satisfactory.

Horrible Experience
by February 3, 2020

The Loan officer will tell you anything you want to hear, and then the underwriting department changes everything. Took over 2 months to close, the first payment date was wrong at closing, two appraisals had to be done. Funds were supposed to be wired this morning. Still waiting. This is the 3rd finance with Good Mortgage, the first two times were excellent. This has been a nightmare from beginning to end.