M&T Mortgage Reviews

Overall rating
2.5 of 5.0 (3 Votes)
Rates & Fees:
Customer Service:
Knowledge & Expertise:

Bills.com's Review

M&T offers a variety of loan programs. They have loan officers available in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, DC and a limited number in the West Coast (Washington, Oregon, Colorado, Utah, and Arizona). M&T Bank also offers personalized service via both phones and an online mortgage process.

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About M&T Mortgage


M&T Bank is a regional full service bank that also offers mortgages through their offices and their online portal. According to their site they offer “banking, insurance, investments, mortgage and commercial financial services through more than 800 branches, 1600 ATMs, and a variety of online and mobile services”.  The bank “services customers in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, DC.”

 According to their 2016 annual report,  “ The retail banking business opened 178,119 consumer checking accounts, issued 38,001 credit cards, originated 63,665 auto loans totaling $1.5 billion and wrote 20,234 mortgages totaling $4.2 billion.”

Insidemortgagefinance.com reported that although they are not one of the larger FHA lenders they were sued and settled. Mortgagedaily.com added, that M&T Bank Corp. settled without admitting liability (as did other banks) and agreed to pay the “federal government $64 million to resolve allegations that the bank failed to comply with certain Federal Housing Administration mortgage loan origination, underwriting and quality control requirements”.

M&T  Bank noted in their 2016 annual report that the many new regulations and compliance rules make it much more difficult to conduct business.  On the other hand, M&T Bank works with local communities and low to middle income borrowers. They have participated in various programs and have their own down payment assistance program in selected areas.  M&T Bank offers a wide range of mortgage products including conventional loans, FHA loans, VA loans, jumbo loans and home equity loans.


Buffalo, NY
Customer Reviews (3)
Makes up fees to charge you with
by February 4, 2020

M&T Bank took over my Mortgage a few years ago. I have had nothing but issues with them since. They have no idea what they are doing and then they make you pay for it. Looking for a new bank to handle my loan. :(

So much better than Bank of America
by June 8, 2017

Several years ago Bank of America sold my mortgage to M&T Mortgage. I haven't had a single bad experience with my mortgage since. (Which was the exact opposite of all of the terrible experiences I had when BoA held my mortgage.) Most recently, I found out from M&T that my insurance policy had been cancelled. I faxed my new insurance docs and called to verify everything was in order. It was one of the most pleasant costumer service experiences I've had with any company, not just mortgage.

by September 25, 2014

bank of America sold my mortgage to these people, and like many others, this bank has been nothing but a pain to deal with. My mortgage was drafted out of my account on a bi weekly basis. Trying to get them to do the same was an act of congress. They call me continuously asking about my payment, which isn't ever late. crazy