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Mortgage Companies - Reviews


Ditech.com
Overall rating:
2.5 of 5.0
Rates & Fees:
1.5 of 5.0
Customer Service:
2.5 of 5.0
Knowledge & Expertise:
4.5 of 5.0
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The Ditech of today is not the same sub-prime direct-to-consumer lender that ceased operations in February 2010. Relaunched in 2013, the new Ditech is developing co-branded and joint-ventures with 600-plus financial institutions offering mortgages and refinances. It will also offer direct loans, and work with independent loan officers.
Headquarters:
Fort Washington, PA
Website:
www.ditech.com
2 Reviews

Quicken Loans
Overall rating:
2.5 of 5.0
Rates & Fees:
2.5 of 5.0
Customer Service:
2.5 of 5.0
Knowledge & Expertise:
2.5 of 5.0
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Quicken Loans Review: Quicken Loans is the largest non-bank mortgage lender in the USA. They are the second largest mortgage lender overall. Quicken Loans is primarily a call center based mortgage loan originator with limited retail presence.

Quicken Loans's dedication to serving their clients' needs is demonstrated by being named #1 in the nation for client satisfaction in mortgage origination by J. D. Power for the eighth consecutive year. They have also been named the top mortgage servicer by J.D.Power for the last four years.

Quicken Loans is based out of Detroit, Michigan and offers a full range of mortgage products, such as a 30-year fixed, 15-year fixed, 5/1 ARM, VA loans, FHA loans, Jumbo Loans, and more. Quicken Loans is owned by the owner of the Cleveland Cavaliers!!

Related Provider Reviews: One Reverse Mortgage

Headquarters:
Livonia, Mi
10 Reviews

CitiMortgage
Overall rating:
2.5 of 5.0
Rates & Fees:
3.5 of 5.0
Customer Service:
2.5 of 5.0
Knowledge & Expertise:
2.5 of 5.0
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Citimortgage is a great option for new buyers and experienced home owners looking to refinance. They offer a large variety of products and a option for online application. Their nationwide branches coupled with their advanced online portal allows a customer to keep updated throughout the mortgage process. However, their big size has potential problems in terms of flexibility.

Headquarters:
O'Fallon,Missouri
3 Reviews

M&T Mortgage
Overall rating:
2.5 of 5.0
Rates & Fees:
2.5 of 5.0
Customer Service:
2.5 of 5.0
Knowledge & Expertise:
2.5 of 5.0
Show detailed

M&T offers a variety of loan programs. They have loan officers available in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, DC and a limited number in the West Coast (Washington, Oregon, Colorado, Utah, and Arizona). M&T Bank also offers personalized service via both phones and an online mortgage process.

Headquarters:
Buffalo, NY
Website:
www.mtb.com
3 Reviews

USAA Mortgage
Overall rating:
2.0 of 5.0
Rates & Fees:
2.0 of 5.0
Customer Service:
2.0 of 5.0
Knowledge & Expertise:
2.0 of 5.0
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USAA is a private financial company focused on providing financial products to the US military community. USAA offers a full range of mortgage loan products, including VA loans and convention mortgage loans for both mortgage refinance and home purchase loans. USAA mortgage loans, however, is only available to USAA members only. To become a member, consumers must be affiliated with the US military.

Headquarters:
San Antonio, TX
Website:
www.usaa.com
1 Reviews

Bank of America Mortgage
Overall rating:
1.5 of 5.0
Rates & Fees:
2.0 of 5.0
Customer Service:
1.5 of 5.0
Knowledge & Expertise:
2.0 of 5.0
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As one of the nation's mortgage leaders, Bank of America Mortgage maintains strong client relationships with responsiveness, innovation, and market knowledge. Bank of America offers a variety of loan products, including home loans, refinance loans, purchase mortgages, reverse mortgages and debt consolidation loans. They have a national footprint and are one of the largest retail lenders in the country, combined with their acquisition of Countrywide. Bank of America has a full suite of fixed rate and ARM products, including conforming mortgage loans and jumbo and subprime mortgage loans.

Related Provider Reviews: Bank of America Reverse Mortgage and Bank of America Debt Consolidation

Headquarters:
Charlotte, NC
13 Reviews

PHH Mortgage
Overall rating:
1.5 of 5.0
Rates & Fees:
1.5 of 5.0
Customer Service:
1.5 of 5.0
Knowledge & Expertise:
1.5 of 5.0
Show detailed

PHH Mortgage offers nationwide service through their website and phone consultations. They offer basic information and tools on their website. PHH Mortgage has what looks to be an easy to use web interface for loan applications free pre-approvals, which is helpful for home purchasers. They offer a variety of mortgage products, including conforming loans, jumbo, FHA, and VA. It isn’t clear if they offer Home Equity Loans or Home Equity Lines of Credit. For those purchasing a home, PHH promises (but see the fine print), “As part of our competitive service guarantee, we'll close your loan by the agreed upon closing date – or we’ll pay you $500.

Headquarters:
Mt Laurel, NJ
6 Reviews

Chase Mortgage
Overall rating:
1.0 of 5.0
Rates & Fees:
1.5 of 5.0
Customer Service:
1.5 of 5.0
Knowledge & Expertise:
1.5 of 5.0
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Chase Mortgage is one of largest mortgage lenders in the US, originating thousands of new mortgage loans each year. You can get a Chase Mortgage Refinance loan, a home purchase loan or even a debt consolidation loan. Chase also offers Chase reverse mortgage loans. Chase Mortgage offers a diverse array of loan products, including fixed rate and ARM products, conforming mortgage loans and jumbo mortgage loans. Chase is a well respected national lender. As of October 2018, Chase is offering a $500 credit to borrowers who choose to receive a paperless mortgage statement and have their monthly mortgage payment taken automatically  from the borrower's personal Chase checking account.

Headquarters:
Iselin, NJ
13 Reviews

Branch Banking & Trust (BB&T) - Mortgage and Home Loan Refinance
Overall rating:
1.0 of 5.0
Rates & Fees:
3.0 of 5.0
Customer Service:
1.0 of 5.0
Knowledge & Expertise:
1.0 of 5.0
Show detailed
Branch Banking & Trust (BB&T) is one of the top mortgage lenders in the south east. Established in 1872, BB&T Mortgage now has over 1,800 bank locations in 12 states and is headquartered in Wilson, North Carolina. BB&T focuses on providing solid customer service and expanding their mortgage offerings to better suit each customer's need.

Related Provider Reviews: Branch Banking and Trust Debt Consolidation
Headquarters:
Wilson, NC
1 Reviews

HSBC Mortgage
Overall rating:
1.0 of 5.0
Rates & Fees:
1.0 of 5.0
Customer Service:
1.0 of 5.0
Knowledge & Expertise:
1.0 of 5.0
Show detailed
HSBC Mortgage Bank is one of the nation's 10 largest banks. HSBC Bank provides a full-range of products and services to individuals through its personal financial services, private banking, commercial banking and corporate, investment banking and markets segments. HSBC Mortgage offers a suite of subprime and prime mortgage loan products, and does lending across home loans, refinance loans, purchase mortgages, reverse mortgages and debt consolidation loans. They have a national footprint and are one of the largest mortgage lenders in the world. HSBC has many retail locations nationwide.

Related Provider Reviews: HSBC Debt Consolidation
Headquarters:
Charlotte, NC
Website:
www.hsbcusa.com
1 Reviews

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Bills.com invites you to check out all of the mortgage companies that have been reviewed and look for reviews of mortgage lenders of all kinds — whether specialists in FHA loans and other first-time-buyer programs, reverse mortgage professionals or national household names. Bills.com provides reviews of the members of its lending network and you and the general public are invited to join in the discussion and add your own reviews and experiences into the mix.

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