PHH Mortgage Reviews

Overall rating
1.0 of 5.0 (3 Votes)
Rates & Fees:
Customer Service:
Knowledge & Expertise:

Bills.com's Review

PHH Mortgage offers nationwide service through their website and phone consultations. They offer basic information and tools on their website. PHH Mortgage has what looks to be an easy to use web interface for loan applications free pre-approvals, which is helpful for home purchasers. They offer a variety of mortgage products, including conforming loans, jumbo, FHA, and VA. It isn’t clear if they offer Home Equity Loans or Home Equity Lines of Credit. For those purchasing a home, PHH promises (but see the fine print), “As part of our competitive service guarantee, we'll close your loan by the agreed upon closing date – or we’ll pay you $500.

PHH Mortgage Logo

About PHH Mortgage

PHH Mortgage is a subsidiary of PHH corporation, headquartered in Mount Laurel, New Jersey, and with a mortgage origination and mortgage servicing division, according to Wikipedia

According to  PHH's website, they are a leading non-bank mortgage originator. While they only have loan officers in seven states, they operate nationwide through their online and phone services. PHH also has a marketing partnership with Realogy Holdings Corp. providing mortgage originations to more than 700 real estate offices.  PHH Mortgage offers purchase, refinance, and home equity mortgage loans. They offer a large variety of mortgage products. It is possible to obtain a pre-approval through their online service or by speaking with a loan consultant.

According to Mortgagedaily.com PHH ranked number 10 in mortgage originations for 2016 with $37 billion, down from $41 billion in 2015. PHH offers a wide variety of mortgage products. 

 

Headquarters
Mt Laurel, NJ
Customer Reviews (3)
STAY AWAY FROM PHH AT ALL LEVELS
by October 13, 2018

PHH has put our family through HELL for 2+ years trying to modify our mortgage due to a serious accident my husband sustained. They CONSTANTLY LOSE YOUR PAPERWORK. THEY ASSURED ME THAT THEY COULD WORK WITH US, BUT DOING ABSOLUTELY NOTHING! HAD TO HIRE AN ATTORNEY BECAUSE NOW THEY SERVED US WITH FORECLOSURE PAPERS! WE ARE ACTIVELY PURSUING A LAWSUIT AGAINST THEM. BEWARE, THEY WILL NEVER DISCLOSE TO ANYONE THE FORMULA THEY USE ON HOW THEY QUALIFY YOU. MY ATTORNEY HAS ASKED MORE THAN 10 TIMES AND THEY WILL NOT ANSWER HIS REQUESTS! TONS OF LAWSUITS AGAINST THEM, HSBC & DEUTCH BANK. ALL NIGHTMARES!!!! DONT USE PHH, HSBC OR DEUTCH BANK! THEY WILL RUIN YOUR LIFE!

PHH is a very frustrating company
by May 28, 2015

I signed up SOLELY so that I could spread the word about how awful my continued experiences with PHH Mortgage / mortgagequestions.com has been. 45 minute holds & then having to hang up while still waiting for customer service to answer; unexplained late fees; no way to have payment withdrawn from bank, payment amounts that change unexpectedly so you can't plan; And I'm trapped until I can refi. That's the worst part. They have no need to change their ways because their customers are CAPTIVE.

Wish I had known what a crappy outfit this was, I have to choose one star? zero is my real choice
by October 7, 2014

This blankety blank company doesn't even permit you enough space to tell your story. Suffice to say, they gypped us out of $2500 in our closing price because the "lost" the P/S agreement that had been updated with a seller concession of that amount. Never received the home appraisal we paid for and still don't have any communication from them where to send my payments. had to contact KeyBank for that. No confirm of my first payment, except cancelled check online. No response to letter requesting confirm

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