Quicken Loans Reviews

Overall rating
3.0 of 5.0 (5 Votes)
Rates & Fees:
Customer Service:
Knowledge & Expertise:

Bills.com's Review

Quicken Loans Review: Quicken Loans is the largest non-bank mortgage lender in the USA. They are the second largest mortgage lender overall. Quicken Loans is primarily a call center based mortgage loan originator with limited retail presence.

Quicken Loans's dedication to serving their clients' needs is demonstrated by being named #1 in the nation for client satisfaction in mortgage origination by J. D. Power for the eighth consecutive year. They have also been named the top mortgage servicer by J.D.Power for the last four years.

Quicken Loans is based out of Detroit, Michigan and offers a full range of mortgage products, such as a 30-year fixed, 15-year fixed, 5/1 ARM, VA loans, FHA loans, Jumbo Loans, and more. Quicken Loans is owned by the owner of the Cleveland Cavaliers!!

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About Quicken Loans

Quicken Loans offers a high level customer service and great loan programs and rates, making them a top choice for customers to experience a hassle free loan process. With over 25 years of experience, Quicken Loans is one of the top national retail mortgage lenders. They are the second largest mortgage originator in the US. Quicken Loans is the leader when it comes to client satisfaction. They offer a wide selection of loan programs that are suited to fit a wide range of consumers' needs, making Quicken Loans a great company to work with for both a home purchase and a refinance loan.

Livonia, Mi
Customer Reviews (10)
Home Mortgage
by January 22, 2019

Excellent service and I could upload my docs super easy.

by January 22, 2019

Waste of time. No better than what I already have and they call way too much.

High Rates, Nice Team
by October 25, 2018

They have very high rates, but a nice team to work with. Overall, shop around to get a better rate.

by September 5, 2014

Quicken Loans service was very helpful. I never had any trouble reaching or getting quick call back from the loan officer or account manager. Very happy.

Quicken Loans should be called
by June 24, 2013

Had many mortgages over time and respect the value of credit. We were qualified, credit checked, and after a delay caused by their staff our loan was canceled aburptly. Why? Gee - rates went up! We had a nice lock at 3.6%, now it is over 4.2%. Our lock is not up until July 1. These guys need to be taken to court! Class action anyone?