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Advice on Charge Offs and Settlement

Advice on Charge Offs and Settlement

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Mark Cappel
UpdatedJun 20, 2024
Key Takeaways:
  • Charge off is an accounting action that does not change the legal status of a debt.
  • Charge off does not mean the debt is forgiven or canceled.
  • Charge off will harm a credit score.

Can I Settle a Debt Before a Creditor Charges It Off?

Are charge-offs when a creditor wants to settle the debt by offering me to pay half the debt? Is this a good thing or will it look bad on my credit report? Can I settle a debt before a creditor charges it off?

You can negotiate a settlement to a credit card debt before the credit card issuer moves the debt to a charge-off status.

According to a large debt settlement provider contacts, about one in five settlements the company negotiates occur before the account is charged off.

Some big names in consumer lending are willing to negotiate pre-charge-off account settlements too, including:

  • Wells Fargo
  • Capital One
  • Discover
  • PNC Bank
  • Comenity Bank
  • BB&T
  • USAA

Let’s look at charge-off and what it means, how a charge-off harms your credit score, and the informal rules for negotiating a pre-charge-off settlement.

What is a Charge-Off?

Charge-off is an accounting term used by creditors that means a creditor transferred an account from its "accounts receivable" ledger to its general ledger’s "bad debt" line. Credit issuers are required to do this by federal rules and guidelines in an attempt to prevent banks and other lenders from inflating future earnings numbers by including defaulted accounts.

The main consequence of an account charging off is the account will appear as a negative item (R9) on your credit reports.

Charge off does not change the legal status of the debt. After an original creditor places a debt in charge-off status:

  • You still owe the debt
  • Your debt is not cancelled
  • Your debt is not forgiven
  • You are still liable for the debt
  • Your creditor may continue to collect on the debt
  • Your creditor may sell the debt to a collection agent
  • The original creditor may continue to charge interest on the account

If you need help with settling old accounts, get a no-cost debt settlement savings quote.

Credit Score & Delinquent Debt

If you pay-off or settle a charged-off account your FICO credit score won't improve. The notation that the account was charged off will remain. However, VantageScore treats resolved debts differently. VantageScore ignores resolved accounts, so you VantageScore credit score will improve once the debt is at $0 balance.

Negotiating a Debt Settlement

Most creditors will agree to reduced balance settlements on delinquent accounts, at some point in the collection process. For example, if you contact a creditor and explain you would like to settle this account, the creditor may accept a reduced-rate settlement to resolve your outstanding debt and put an end to their collections.

Creditors often require a settlement offer to be paid in a single, lump-sum payment, though some may allow you to pay a settlement over a few months. Don't hesitate to ask for a settlement in payments when negotiating with your creditor.

"Some lenders start the litigation process sooner, when the balance is higher," said a debt negotiator at a large debt settlement provider contacted. "One example is One Main Financial. It sends Summons and Complaints to the delinquent accounts prior to charge off and collection placement." A high balance is $20,000 or more, though this varies by creditor.

Always get a written settlement offer from the creditor before sending a payment. The offer should state that the account will be brought to a $0 balance and the matter closed, if you make the agreed payment.

You need to protection of a written offer so the creditor can't claim that what you sent was only a payment and that you still owe the remaining balance. If the creditor won't send a written settlement offer, don't send any money.

If you choose to settle an account, your credit reports may list an account status of:

  • "settled in full,"
  • "settled as agreed,"
  • "settled for less than full balance"

These account statuses are not considered as positive as a "paid in full" status, but the difference is generally negligible, especially considering the amount of money you may be able to save by settling the debt.

Pre-Charge-Off Settlement

Settling an account before it charges off is a good solution for both you and the creditor. It’s good for the creditor because it gets the account resolved with a lower loss than setting the account to a collection agent. It’s good for the consumer because he or she avoids collection calls, a possible lawsuit, judgment, and everything that can follow a judgment such as wage garnishment.

Struggling with debt? Contact one of’s pre-screened debt providers for a free, no-hassle debt relief quote.

When will a creditor consider a debt settlement before charge-off? According to a large debt settlement company source, creditors are most open to a pre-charge-off settlement when the consumer can demonstrate a hardship. Most creditors accept the following events as hardships:

  • Loss of employment
  • Marital separation
  • Medical expenses

You do not necessarily need to show a hardship to negotiate a settlement, but it increases the chances the creditor will settle. If you have a legitimate hardship, share that reason with your creditor and be prepared to send proof of your hardship.

Typical pre-charge-off settlements amount to about 50 cents on the dollar, which is right in the center of the typical debt settlement range from 40 to 60 cents on the dollar.

You can negotiate a settlement yourself, or hire a reliable debt settlement company to do the heavy lifting for you.

I hope this information helps you Find. Learn & Save.



Did you know?

Debt is used to buy a home, pay for bills, buy a car, or pay for a college education. According to the NY Federal Reserve total household debt as of Q1 2024 was $17.69 trillion. Auto loan debt was $1.62 trillion and credit card was $1.12 trillion.

A significant percentage of people in the US are struggling with monthly payments and about 26% of households in the United States have debt in collections. According to data gathered by from a sample of credit reports, the median debt in collections is $1,739. Credit card debt is prevalent and 3% have delinquent or derogatory card debt. The median debt in collections is $422.

Each state has its rate of delinquency and share of debts in collections. For example, in Pennsylvania credit card delinquency rate was 4%, and the median credit card debt was $387.

To maintain an excellent credit score it is vital to make timely payments. However, there are many circumstances that lead to late payments or debt in collections. The good news is that there are a lot of ways to deal with debt including debt consolidation and debt relief solutions.



MMichelle, May, 2023
Hello I had a personal loan back in 2011 with one main financial to make last few payments on my 2005 Chevy 1/2 ton avalanche after having to refinance the vehicle so we could pay our taxes during the economy meltdown of 2008 My now estranged husband (name still on registration) made me to believe that he'd paid for it and had title when he threatened several times to take my name off of it We are now two years separated -but not legally yet as I'm dealing with a custody battle of our 3 daughters in a parental alienation situation... Yes- he fled the state with our girls two weeks before I lost my mother... Nope-Cant make this stuff up if I tried !!!! But who the Hell would want to?!?!?! Now As of a month ago -my truck was stolen !!!! Literally the day before I had gotten the registration renewed after not driving it for two years and realized I DONT OWN IT!!!! When I had contacted one main about it this last December I was informed that it was up to date on payments and everything was okey dokey Now it is gone and has not been recovered that I'm aware question is If it is recovered does it automatically get reported to them or given to them since they own the title And are they obligated to contact me? Im afraid to call them...
BBetsalel Cohen, Jul, 2023
Hello Michelle, I am sorry for the trouble you are encountering. I am not a lawyer and can not give legal advice. You want to speak with someone, maybe at legal aid, and let them help clarify the situation. Good luck.
SSean Fogarty, Sep, 2020

I’m currently negotiating a second mortgage charge off. I made an offer of 5% and the returned at 75% . Is this a good sign that they are willing to negotiate?

DDaniel Cohen, Sep, 2020

Sean, they responded to your offer with a counter offer, so the negoatiations have already begun.

What is the date of the last payment you made on this loan? In what state do you live? I recommend seeing if the statute of limitations on debt in your state is in play. If you have no legal obligation to pay them, until you go to sell the home, refinance the first mortgage, or borrow against equity you may have that would strengthen your negotiating position.

SSue, Apr, 2012
I had a Cap 1 account that was current when I received correspondence from them, telling me I did not have to pay the debt if I didn't want to and it would be written off. The next month I didn't pay and they wrote it off. I checked my credit report 2 years later, and they reported it as a "settled for less than the full balance", a key derogatory. Recently, I paid the balance due, not because I legally had to, but because I wanted my creditors to see I paid my bills in full. If I had known it would be a key derogatory, I wouldn't have accepted the settlement. They haven't reported my new status (account paid in full) yet, and when I called the dispute department, the lady was confused and said she had to research this, as I have no late payments before this settlement. Usually, they don't report "paid chargeoff" unless it's been late at least 120 days. Does anyone have any advice as how this should be reported? I'm trying to get it reported as "Paid in full" or deleted entirely. Any advice is appreciated.
BBill, Apr, 2012
Your best bet is to continue to work with Capital One to set an accurate status for this account. Readers? We welcome your constructive ideas.